Senior Executive - Cognitive Assessments

We are seeking a talented individual to join our Cognitive Assessment team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Executive- Cognitive Assessment

The role requires one to work on designing assessments and reporting as per the clients requirements in Cognitive area, for example, Critical Reasoning, Logical Reasoning, Numerical Ability, Data Interpretation, etc. Candidate will be responsible for research & Development, coordination with internal stakeholders and vendor management will be the key responsibilities.

We will count on you to:

• Content Management (10%) The most important and critical aspect to the work is taking ownership of content creation through SMEs, reviewing content for quality parameters, logical correctness, and upload while coordinating with operations team and maintaining the inventory of content for future reference.
• SME (Subject Matter Expert) Management (10%) Explore new SMEs through different SME portals, example, LinkedIn, networking etc. and getting SMEs on-boarded for content creation/ review for cognitive assessments requirements. Managing the SMEs for content related work, invoicing/NDA and contract on a monthly basis, and ensuring great experience with partner while ensuring quality of deliverables from SME.
• Client Requests Management (50%) - Understanding/ taking ownership of the clients request for assessments designing and different use cases of recruitment, L&D, etc. Providing solutions for creation of cognitive assessments and configuring reports for analysis and decision making by clients.
• Coordination with internal teams (20%) Should be able to reach out and coordinate with different teams within Mercer Mettl for content, product, technology and operations related work for smooth execution of projects.
• Research and Development (10%) should have the urge to research and explore the innovations/awareness in cognitive tools, the type of content and assessments in market and competition.

What you need to have:

• Self-starter, seeking a new professional challenge and a role with enormous growth potential in SaaS consulting, Online Product Company.
• Graduate with strong stakeholder management capabilities and executive presence.
• Minimum 2-4 years of experience in a similar client facing role, experience in Cognitive Assessment is a must.
• Strong interpersonal and communication skills, establishing trust with clients and team members
• Exceptional project management abilities, including effective prioritization, multitasking, and meeting deadlines
• Proactive self-starter/hustler, comfortable working independently and collaboratively in a fast-paced work environment
• Thrives in a fast-paced environment, adept at managing multiple accounts in various stages
• Manages project progress tracking, updates, analysis, and life cycle where applicable.

What makes you stand out:

• Excellent verbal and written communication skills, comfortable interfacing with business users
• Good troubleshooting and technical skills
• Able to work independently

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.