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Senior Engineer- IP

5 - 8 years

6 - 10 Lacs

Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

switching eigrp ip networking l3vpn rstp networking bgp vrrp f5 lacp mstp routing vlan rip mpls telecom protocols cisco communication skills tcp bfd l2vpn ip networking protocols problem solving juniper ospf stp vtp hsrp ldp troubleshooting ccna

Work Mode

Work from Office

Job Type

Full Time

Job Description

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Product/Vendor knowledge on Ericsson/ Nokia / Cisco / Juniper/Huawei/F5 (At least any two). Good Communication & trouble-shooting skills. 5-8 years of relevant in IP Domain.

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Networking and Telecommunications

Boise

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