Senior Director Quality Assurance

Role Overview: As the Senior Director of Quality Assurance at our Gurgaon location, you will play a crucial role in defining and executing the end-to-end QA vision, strategy, and roadmap across business verticals. You will be responsible for building and leading a high-performing QA organization focusing on automation, performance, and security testing. Additionally, you will champion a shift-left approach to embed quality early in the product lifecycle. Key Responsibilities: - Define and execute the end-to-end QA vision, strategy, and roadmap across business verticals. - Build and lead a high-performing QA organization focusing on automation, performance, and security testing. - Drive automation-first testing culture and establish frameworks for regression, integration, performance, and API testing. - Implement scalable test automation pipelines integrated with CI/CD for faster releases. - Ensure coverage for mobile apps, web applications, microservices, and APIs. - Ensure QA practices comply with industry regulations such as RBI, PCI-DSS, CERT-In, and data privacy. - Partner with InfoSec teams to incorporate vulnerability, security, and penetration testing. - Establish clear metrics and dashboards for product quality, release readiness, and defect leakage. - Partner with Engineering, Product, and Business leaders to ensure seamless releases and minimal production issues. - Act as a voice of quality in leadership forums, balancing speed-to-market with risk and stability. - Drive UAT and coordinate with external vendors/partners when needed. - Introduce next-gen QA practices like AI-driven testing, predictive defect analysis, and self-healing automation frameworks. - Foster a culture of continuous improvement, feedback loops, and learning. Qualification Required: - Strong expertise in QA methodologies, test automation frameworks, performance & security testing. - Hands-on experience with tools like Selenium, Appium, JMeter, Postman, Cypress, Playwright, TestNG, or similar. - Experience with CI/CD pipelines (Jenkins, GitLab, etc.) and cloud-native testing (AWS/Azure/GCP). - Deep understanding of compliance, regulatory, and security requirements. - Proven track record of scaling QA teams (20+ people), setting up metrics-driven governance, and influencing senior stakeholders. - Strong leadership, analytical, and problem-solving skills with the ability to manage ambiguity and deliver under deadlines. (Note: Additional details about the company were not provided in the job description.),