Senior Director of Client Success

Role Overview: As a Senior Director at Pega Consulting India, you will play a strategic executive role in leading the transformation and scaling of delivery operations, as well as driving client success. Your visionary leadership will be pivotal in shaping consulting strategies, enhancing organizational capability, and influencing outcomes across global engagements. Key Responsibilities: - Align company vision with industry trends to drive strategic direction - Lead change, influence stakeholders, and foster innovation - Collaborate globally to scale adoption and consulting solutions - Champion AI-driven innovation and lead initiatives across APAC, EMEA, and Americas - Own and drive P&L performance across sales and delivery functions - Build and mentor senior consulting leaders - Drive succession planning, leadership enablement, and organizational agility - Shape talent strategy and foster a culture of excellence and inclusion - Act as a senior advisor to clients and internal stakeholders - Champion thought leadership and brand visibility through internal and external channels - Represent Pega in executive forums and global programs Qualifications Required: - 15+ years of experience in enterprise consulting with a minimum of 8+ years in senior leadership roles with global exposure - Proven success in scaling teams and driving strategic change - Understanding of Pega/low-code/no-code technology and delivery methodology preferred - Deep industry expertise and global consulting exposure - Preferred strategic accomplishments in global thought leadership, AI & automation strategy, diversity & inclusion champion, and innovation leadership Additional Company Details (if available): Pega offers Gartner Analyst acclaimed technology leadership across categories of products, continuous learning and development opportunities, and an innovative, inclusive, agile, flexible, and fun work environment. Role Overview: As a Senior Director at Pega Consulting India, you will play a strategic executive role in leading the transformation and scaling of delivery operations, as well as driving client success. Your visionary leadership will be pivotal in shaping consulting strategies, enhancing organizational capability, and influencing outcomes across global engagements. Key Responsibilities: - Align company vision with industry trends to drive strategic direction - Lead change, influence stakeholders, and foster innovation - Collaborate globally to scale adoption and consulting solutions - Champion AI-driven innovation and lead initiatives across APAC, EMEA, and Americas - Own and drive P&L performance across sales and delivery functions - Build and mentor senior consulting leaders - Drive succession planning, leadership enablement, and organizational agility - Shape talent strategy and foster a culture of excellence and inclusion - Act as a senior advisor to clients and internal stakeholders - Champion thought leadership and brand visibility through internal and external channels - Represent Pega in executive forums and global programs Qualifications Required: - 15+ years of experience in enterprise consulting with a minimum of 8+ years in senior leadership roles with global exposure - Proven success in scaling teams and driving strategic change - Understanding of Pega/low-code/no-code technology and delivery methodology preferred - Deep industry expertise and global consulting exposure - Preferred strategic accomplishments in global thought leadership, AI & automation strategy, diversity & inclusion champion, and innovation leadership Additional Company Details (if available): Pega offers Gartner Analyst acclaimed technology leadership across categories of products, continuous learning and development opportunities, and an innovative, inclusive, agile, flexible, and fun work environment.