A Day in the Life Medtronic is expanding their footprint for Diabetes Care with a center in Pune and as the Senior Delivery Lead Billing/Cash Apps for Patient Financial Services, India, this role is responsible for the operational management of the revenue cycle processes within Patient Financial Services.
The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease. This position is an exciting opportunity to work with Medtronics Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Responsibilities may include the following and other duties may be assigned:
As the Senior Delivery Lead Billing/Cash Apps for Patient Financial Services, the role involves working in conjunction with Sr. Leadership to identify unit, department, and business priorities to successfully deliver on Patient Financial Service accounts receivable metrics.
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Bachelor s degree
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15+ years experience in healthcare insurance collections, accounts receivable management, billing and claims processing, and insurance payor contracts.
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Advanced knowledge of insurance contracting, payor regulations, insurance benefits, coordination of benefits, managed care, and healthcare compliance, rules, and regulations.
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Advanced experience with reading, and understanding medical policy information, and utilizing insurance benefit and coverage information to recovery denied claims.
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Advanced experience with various insurance plans offered by both government and commercial insurances.
Required Knowledge and Experience:
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Excellent interpersonal skills to communicate effectively with internal and external customers written and verbally.
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Good operating knowledge of Microsoft programs, including Word, Excel, Visio, Power Point, and Teams.
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Ability to use Excel to generate reports, use of pivot tables and other features to analyze and present data.
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Experience with medical billing and collections terminology CPT, HCPCS, ICD-10 and NDC coding, HIPAA guidelines and healthcare compliance.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).