Senior Data/Business Analyst

Job Description

Summary This is a key role within the Mountain West production services project. The chosen candidate will be part of a Guidewire Professional Services team of approximately 30 people based in India, Ireland, Spain and USA, supporting a customer based in Wyoming, USA. Within the project they will be part of a small team working directly with customer business owners to gather reporting requirements, analyze data using the Guidewire Data Model, and support dashboard development. This hands-on role involves SQL, BI tools like ThoughtSpot, and helps translate business needs into data-driven solutions. The successful candidate will be part of the SCC team in Bangalore, working closely with SCC colleagues in Ireland, Spain and AMER. The candidate will be required to work from Guidewire s Bangalore office a minimum of 3 days per week and will be required to adjust their working hours to align with one of Guidewires 3 AMER shift timings (12.30pm to 9.30pm, 2pm to 11pm or 3.30pm to 12.30am) depending on the location of the customer they are supporting. To support Mountain West specifically, the shift timings will be 2pm to 11pm, with some adjustments during the days in the office. Job Description Our Company Founded in 2001, Guidewire Software, Inc. is an industry-leading provider of complete insurance software platforms for our customers, specializing in the Property and Casualty (PC) market. With a mature, worldwide customer base of more than 500 insurers and a track record of over 1,000 implementations, Guidewire is committed to being a trusted partner to our clients by enhancing their businesses through innovative digital, core, analytics, and AI-driven solutions. Delivered as a cloud service, our platform evolves to meet the changing needs of the insurance industry. We pride ourselves on having the largest RD team, services team, and partner ecosystem in the industry, continuously driving solutions required by our Professional Services department and growth for our customers. Our Culture At Guidewire, we foster a dynamic, inclusive, and evolving environment that values integrity, rationality, and collegiality. We encourage our employees to have a voice and value diverse experiences, backgrounds, and perspectives. Our flat organizational structure promotes openness and growth, enabling everyone to contribute meaningfully to our shared goals. We believe in leading with curiosity, encouraging innovative risk-taking, and cultivating genuine relationships. We are also deeply committed to corporate responsibility through our Environmental, Social, and Governance (ESG) program, which empowers us to contribute positively both inside and outside the workplace. Our team takes pride in volunteering, philanthropy, and working with local communities to make a lasting impact. The Role We are looking for a Senior Data/Business Analyst to join our Guidewire Professional Services Team, which combines expertise in insurance with software implementation skills to develop new solutions common across customers adopting Guidewire Cloud Platform. As a Senior Data/Business Analyst, you will work closely with business stakeholders and data engineers to gather reporting requirements, perform data analysis using the Guidewire Data Model, and define actionable specifications for dashboards and analytics. You will be part of a global team supporting a key customer in the U.S., driving data insight initiatives through BI tools like Power BI and ThoughtSpot, and contributing to repeatable, scalable data solutions. This is a hands-on, collaborative role for someone who thrives at the intersection of business and technology someone who can work independently, communicate effectively, and translate business goals into meaningful data analytics. Key Responsibilities Requirements: Provide continuous requirements refinement as the conduit for commercial lines services solutions. Collaborate with Business Stakeholders: Engage with business units to gather, clarify, and document detailed data and analytics requirements. Translate Requirements: Convert business needs into clear, actionable functional and technical specifications, including user stories and acceptance criteria. Data Analysis and Modeling: Utilize your expertise in SQL to analyze data, and apply dimensional modeling techniques to support BI and reporting solutions. Guidewire Data Model: Leverage your understanding of the Guidewire Data Model to inform data mapping and integration strategies. BI Tools: Develop dashboards and reports using BI tools such as Power BI, Tableau, or ThoughtSpot to visualize data insights effectively. Documentation: Maintain comprehensive documentation of requirements, processes, and data models to ensure clarity and consistency. Agile Environment: Participate actively in Agile ceremonies, contributing to sprint planning, reviews, and retrospectives. Key Skills Languages: Fluent business-level English is essential. Educational Background: Bachelor s or Master s degree in Computer Science, Information Systems, or a related field. Experience: 5+ years in a Technical Business Analyst or similar role within the Financial Services or Insurance sector. Technical Skills: Proficiency in SQL, experience with ETL processes, and familiarity with dimensional data modeling. Guidewire Expertise: Experience with the Guidewire Insurance Suite Data Model is essential. BI Tools: Experience with BI/reporting platforms such as Power BI, Tableau, or ThoughtSpot . Communication: Strong interpersonal and communication skills, with the ability to engage effectively with both technical and non-technical stakeholders. Agility: Ability to work independently in a fast-paced Agile environment, managing multiple priorities effectively. Preferred Skills Languages: Additional language skills are highly valued for working in a global team. ThoughtSpot Experience: Familiarity with ThoughtSpot analytics platform. Guidewire Data Platform: Experience with the Guidewire Data Platform and its ecosystem. At Guidewire, you will be part of a supportive and innovative team, delivering cutting-edge solutions that shape the future of the insurance industry. If you have a passion for insurance, technology, and continuous improvement, we encourage you to apply for this exciting Senior Data/Business Analyst position.