Senior Data Center Operations Analyst- Mainframe Operations

The Data Center Operations Analyst provides technical support to computer operators, account teams, and other support groups in both mainframe and client server environments. They play a key role in maintaining and assisting with technical applications and operations to ensure the efficient and optimal functioning of the Data Center. Responsibilities include scheduling software support, workload balancing, code promotion, and reporting products in mainframe and server environments. Key Duties and Responsibilities: - Provide proven mentorship and guidance on high complexity assignments - Take ownership of moderate complexity assignments and provide oversight for low complexity tasks - Lead self and others, establishing expertise as a Product SME or specialist - Align individual tasks with Ensono's overall strategy - Facilitate solution development and research - Balance workloads in mainframe and server environments - Support code promotion and reporting products - Deliver presentations as needed - Offer unique solutions for complex scenarios that require automation across different platforms - Utilize advanced features of scheduling software, code promotion, and reporting tools - Administer scheduling software, code promotion, or reporting systems - Collaborate with clients and groups to develop technical solutions - Troubleshoot issues with vendor support for package upgrades or conversions Supervisory Responsibilities: - This position does not directly manage reports but may mentor less experienced colleagues Qualifications: - Minimum 8 years of related experience with a Bachelor's degree, or 6 years with a Master's degree, or a PhD with 3 years of experience, or equivalent work experience - High School diploma/GED and at least 8+ years of IT experience with a Job Scheduler or Bachelor's degree - Proficiency in Microsoft Office applications - Strong written and verbal communication skills - Unique and complex designing capabilities - Analytical and critical thinking skills - Client-facing experience - Knowledge of Job Scheduler products - Demonstrated thought leadership skills - Ability to lead projects,