Senior Customer Support

Job Description

Company Description WoodenStreet, India's finest online furniture store, offers home furniture and decor solutions with a mission of "Affordable Luxury". With 30K+ carefully designed products and 100+ Experience stores across India, WoodenStreet focuses on customer satisfaction, proudly serving over 1 million happy customers. Our wide network of 350+ delivery centers ensures timely delivery of purchases. WoodenStreet brings alive the aesthetics of your home, giving it an elegant and luxurious feel. Role Description This is a full-time on-site role for a Senior Customer Support position located in Udaipur. The Senior Customer Support representative will handle day-to-day tasks such as providing exceptional customer support, resolving technical issues, ensuring customer satisfaction, and analyzing customer feedback. The role requires direct interaction with customers to address their queries and provide effective solutions. Qualifications \n Customer Support and Technical Support skills Strong Interpersonal Skills and focus on Customer Satisfaction Analytical Skills for problem-solving and feedback analysis Excellent communication and organizational skills Ability to work effectively in a team and independently Experience in the furniture or retail industry is a plus Bachelor's degree in a relevant field is preferred Show more Show less