10 - 15 years
32 - 37 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Cisco's Customer Experience (CX) team delivers personalized, proactive, and predictive outcomes to our top tier customers. As a key player in this journey, focus on technology leadership for customers across the security landscape covering the whole portfolio of products from Cisco. You will help customers improve the value of their Cisco technology investments. Your role will be critical in encouraging deep trust and forming last relationships with our customers. A high-energy team that prioritizes innovation, empowerment, diversity, and growth. Together, we'll set new industry standards and redefine the future of customer experience.
You will drive the transformation of digital and security landscapes for our top customers across industries. In this role, youll consult, audit, design, lead implementations, and where needed optimize cutting-edge enterprise solutions within the Cisco portfolio. Collaborate with cross-functional teams to address diverse challenges, protect critical assets, and support customers in achieving resilience and compliance. Engage with dynamic industries, influence technology strategies, and tackle risks. With access to Ciscos innovation ecosystem and continuous learning opportunities, youll be at the forefront of crafting secure, scalable solutions that empower businesses in India and SAARC.
Develop and deliver comprehensive Enterprise Solutions, including but not limited to Cisco DNA, SD-WAN, Security solutions, Data Center portfolio, Cloud Solutions and more.
Lead Architectural discussions and workshops with clients to align solutions with their business and technical objectives & Build high-level and detailed design documents, implementation plans, and deployment playbooks for their technologies.
Build and maintain positive relationships with CXO-level customers, acting as a trusted advisor on security strategy and architecture.
Drive conversations with industry leaders to position Cisco as the preferred security partner & represent Cisco at industry forums, conferences, and roundtables to share insights and demonstrate Ciscos technology leadership.
Collaborate with internal and external customers, including sales, product, and engineering teams, to define and drive security solutions & provide technical escalation support for complex implementations and troubleshooting issues.
Stay updated on emerging security threats, industry trends, and Ciscos evolving security portfolio to deliver innovative solutions.
Mentor and train delivery engineers, ensuring alignment with Ciscos methodologies and security frameworks.
Support RFPs/RFIs, effort estimation, and proposal creation for professional services engagements & Develop reusable templates, tools, and frameworks to improve delivery efficiency and standardization.
Cisco
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