Senior Content Specialist/ Senior Content Specialist II

Reuters

2 - 7 years

6 - 10 Lacs

hyderabad

Posted:12 hours ago| Platform:

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Skills Required

unix c++ publishing linux ms access xml process improvement html windows oracle

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role:

Lead or manage departmental and cross-functional project teams for effective product lifecycle management.
Ensure integrity and completeness of work products and product databases across all assigned workflows/ tasks.
Demonstrate expertise in team and adjacent workflows; consult on tactical and strategic initiatives.
Drive/ participate in standardization, cost savings, and process efficiencies through Lean Six Sigma or similar methodologies.
Serve as an escalation point for multiple workflows/ tasks and provide expert-level support. Troubleshoot complex issues related to content conversion, workflows, and system/data integrity.
Design and deliver robust training programmes, verify the work of others, and support new hires/ less experienced staff as they ramp up to proficiency.
Conduct process audits and contribute to root-cause analyses to resolve bottlenecks and improve KPIs. Participate in enhancement projects, testing, and implementation of new systems or processes.
Utilize technical expertise to navigate, troubleshoot and operate various applications such as GCS, Alloy, LTC, Unix/Linux Novus, People Warehouse, Company Warehouse, etc.

About You

Strong technical knowledge and understanding of diverse Content Operations publishing systems/ applications, particularly for Public Records and Dockets content.
Strong customer-focused mindset with excellent communication skills, both verbal and written, for effective collaboration and reporting.
Ability to work in a fast-paced environment with changing priorities and requirements.
Strong technical proficiency in UNIX, scripting, and familiarity with tools such as SharePoint, JIRA, and content publishing platforms.
Strong understanding of global workflows and process improvement methodologies (Lean Six Sigma certified preferred).
Excellent problem-solving and troubleshooting skills for complex data and system issues.
Ability to contribute/ drive training programmes and process documentation reviews, and mentor new hires/ less experienced staff.
Preferred Technical Skills: Operating Systems (Windows, UNIX); Programming (C, C++, C#, .NET); Databases (Oracle, MS SQL, MS Access); Web Technologies (XML, HTML); Tools (Mainframe, Power Automate, Smartsheet, JIRA, Power BI).
Must be open to rotational shifts (including nights) and rotational work weeks (e.g., Tuesday-Saturday, Sunday-Thursday) to support 24/7 coverage .

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