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Deloitte Consulting
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Senior Consultant | ServiceNow | | ServiceNow

Senior Consultant | ServiceNow | | ServiceNow

Deloitte Consulting

3 - 12 years

20 - 25 Lacs

hyderabad

Posted:6 hours ago| Platform:

Apply

Skills Required

computer science ftp event management analytical cad agile workflow troubleshooting information technology sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a

Consultant/Senior Consultant/Manager

in our ServiceNow Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

Responsibilities & Requirements:

Skills-ITSM+ Integration/ ITOM / HRSD / IRM /GRC

Location Pan India

Experience in ITSM+integration/ ITOM / ITAM / ITBM / IRM /GRC / HRSD module with experience in implementation, configuration, updates & troubleshooting.
Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB
In depth Understanding of ServiceNow Discovery, Service Mapping technologies such as MID Server, Horizontal Discovery, Top Down Discovery, Patterns and probes.
Good exposure to Event Management using ITOM workspace.
Configuration experience of Noise Reduction and Alert grouping.
Experience with AIOps for Alert o-relation using AI/ML
Auto Remediation using AIOps
Working knowledge of Network topics such as NMAP and credential less discovery
Experience working wit Agentless and Agent based discovery
Good to have if prior experience working with another Discovery application like HP uCMDB or BMC atrium etc.
Good knowledge of ServiceNow CMDB & CSDM data model
Experience and solutioning capabilities using Scoped Application
Knowledge and experience working on Service Catalog, Portal and Building Catalog items.
Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server
Ability to perform research into technology partner or other vendor solutions in context of client requirements for integration
Ability and fluency with Platform methodologies such as Flow Designer, Integration Hub, Workflow, Business Rules, Client Scripts, Script Includes, UI Policies and actions.
Fluency with the latest platform features of latest ServiceNow release such as ROME.
Experience with key technologies relevant to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTP
Understand the ServiceNow eco-system & working knowledge across one or more products apart from ITSM such as HRSD, GRC, SecOps, CSM etc.

Experience: 3 to 12 years of experience.

Education: Bachelors degree in Computer Science, Software Engineering, or a related field. Advanced degrees are a plus.

Education, Certifications And/or Experience Qualifications

3+ years working on the ServiceNow platform
Degree or equivalent, preferably in Computer Science or Information Technology
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD) - Preferred
ServiceNow Certified Implementation Specialist for ITSM and/or ITOM/Discovery/Service Mapping - Preferred
ITIL Foundations Certification

Desired qualifications

Experience: 3 to 12 years of experience.

Education: Bachelors degree in Computer Science, Software Engineering, or a related field. Advanced degrees are a plus.

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