Senior Consultant

Manhattan Associates Brasil

3 - 8 years

16 - 20 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

supply chain c++ product engineering sap test scripts plsql warehouse management oracle troubleshooting client management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Act as primary support consultant and should be able to independently support one or more medium to large sized customers in connection with Manhattan solutions
Analyze and proactively troubleshoot and resolve more moderately to high complex issues that arise post-implementation.
Key activities include client management, issues prioritization, issues resolution, testing, solution delivery, expectation management and client communication.
Define client needs and develop plan for delivery of solutions. Perform detailed design for customer specific enhancements. , write and review test scripts as needed.
Guide client through system implementation of additional functionality.
Suggest product improvements based on customer feedback.
Plan and execute moderately complex projects.
Mentor other consultants within the team.
Ability to work closely with technical teams, internal professional services and product engineering team.

Position (Minimum) Requirements:

bachelors or foreign equivalent degree in engineering, science or related technical field
Needs to demonstrate a proficient level of competence supporting or implementing packaged application software with database troubleshooting or developing in SQL or related relational database
Must to have Supply Chain domain experience.
Customer facing experience preferable
Strong WMS or Supply chain experience
Atleast 3 years of experience in Enterprise Warehouse Management solution (like Manhattan WMOS, SCALE, JDA/RedPraire, SAP, ORACLE, etc , )
Strong analytical skills in trouble shooting issues and providing solutions to customers.
Good customer handling experience.
At least 2 year experience in SQL or PL/SQL
C++, Java/J2EE knowledge will be nice to have.
Excellent analytical skills to troubleshoot complex issues
Ability to work independently, learn quickly and be proactive
Strong Communication skills backed up with strong technical knowledge

nan

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