Senior Collection Executive (Voice Process)

Location: In-person – Candidates residing near Noida Sector 15, 16, Sector 3,
or West Delhi, South Delhi, Central Delhi preferred

Job Type: Full-time | Permanent | Open to Freshers

Key Responsibilities

• Make outbound and inbound calls to customers for payment follow-ups and recovery.
• Negotiate and establish repayment terms while maintaining positive customer relationships.
• Track and monitor overdue accounts and ensure timely payment updates.
• Maintain accurate records of all interactions, payments, and resolutions.
• Resolve disputes and discrepancies in coordination with internal teams.
• Prepare regular reports on recovery progress and delinquency trends.

Requirements

• Proven experience as a Collection Executive or in a Voice Process role (preferred).
• Excellent communication and negotiation skills.
• Fluent in Hindi, English, and knowledge of Tamil/Telugu is an added advantage.
• Strong problem-solving and decision-making skills.
• Target-oriented mindset with the ability to work independently.
• Bachelor’s degree preferred.

Compensation & Benefits

• Pay: ₹15,000 – ₹30,000 per month (based on experience & performance)
• Bonuses: Performance-based & yearly bonuses
• Perks:
• Cell phone reimbursement
• Internet reimbursement
• Shift: Day shift

If you’re driven, customer-focused, and ready to grow in a performance-driven environment — we’d love to meet you!

Work Location: On-site – Noida Sector 16 / Delhi

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person

Expected Start Date: 09/11/2025