Senior Cloud/DevOps Engineer

As a Senior Cloud/DevOps Engineer at Optum, you will be a pivotal force in accelerating our journey towards a more agile, secure, and highly automated cloud-native future. You will leverage your extensive expertise in cloud platforms and DevOps methodologies to design, implement, and maintain robust, scalable, and secure infrastructure and applications. A key focus of this role will be the strategic integration and application of Artificial Intelligence (AI) to enhance automation, streamline operations, and proactively identify and mitigate security threats.

You will work within a dynamic and collaborative environment, partnering with development teams, architects, and security professionals to drive best practices, optimize performance, and ensure the reliability of our critical healthcare systems. This role demands a strong understanding of the end-to-end software development lifecycle and a passion for continuous improvement and innovation.

Primary Responsibilities:

• Cloud Infrastructure & Platform Management:

• Design, implement, and manage highly available, scalable, and fault-tolerant cloud infrastructure within AWS, Azure or Oracle Cloud environments.
• Provision, configure, and operate cloud services such as compute, storage, networking and databases (RDS, Cosmos DB, Cloud SQL).
• Develop and maintain Infrastructure as Code (IaC) using tools like Terraform, CloudFormation, or ARM templates to ensure consistent and repeatable deployments.

• DevOps and CI/CD Automation:

• Design, implement, and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions or Azure DevOps to automate software delivery from code commit to production deployment.
• Implement advanced deployment strategies (e.g., blue/green, canary, rolling updates) to minimize downtime and mitigate risk.
• Champion and implement DevOps best practices, including continuous integration, continuous delivery, automated testing, and release management.

• Security & Compliance:

• Implement and enforce robust cloud security best practices, including identity and access management (IAM), network security, data encryption, and security group configurations.
• Conduct regular security audits and vulnerability assessments, working closely with security teams to remediate findings.
• Develop and implement automated security checks and guardrails within the CI/CD pipeline to ensure security by design.
• Ensure compliance with relevant industry regulations (e.g., HIPAA, HITRUST, PCI) and internal security policies.

• Troubleshooting & Support:

• Provide expert-level support for complex infrastructure and application issues, troubleshooting and resolving production incidents in a timely manner.
• Participate in on-call rotations as needed to ensure 24/7 system availability.
• Conduct root cause analysis for incidents and implement preventative measures.

Required Qualifications:

• 8+ years of experience in Information Technology roles.
• 5+ years of hands-on experience in cloud platforms (AWS, Azure, or Oracle Cloud) with a strong understanding of core services and architectural patterns.
• 3+ years experience in designing, implementing, and managing highly available, scalable, and secure cloud infrastructure.
• 3+ years experience with Infrastructure as Code (IaC) tools (e.g., Terraform, CloudFormation).
• 3+ years experience in scripting languages (e.g., Python, Bash, PowerShell) for automation.
• 5+ years experience with CI/CD pipeline implementation and management using tools like Jenkins, GitLab CI/CD, or Azure DevOps.

Preferred Qualifications:

• Solid understanding of containerization technologies (Docker) and orchestration platforms (Kubernetes).
• Experience with monitoring, logging, and alerting tools (e.g., Prometheus, Grafana, Datadog, Splunk).
• Expertise in cloud security best practices, including IAM, network security, data protection, and compliance frameworks (e.g., HIPAA, SOC 2, PCI).
• Relevant cloud certifications.