Senior Business Analyst, SAP Finance

The Senior Finance Business Analyst position at our client involves taking accountability for delivering professional solutions based on requirements gathered from end customers. You will collaborate with internal resources and external vendors to ensure the successful delivery of solutions that enhance or maintain the client's ERP systems. It is essential to maintain documentation related to functional solutions in a professional manner and document final solutions in a way that end customers can easily understand and utilize. Additionally, you will be responsible for troubleshooting and efficiently resolving daily support issues to minimize the number of tickets, as well as monitoring and resolving level 3 support incidents. You will also assist in resolving support incidents escalated from level 1 support teams and support management in maintaining high customer satisfaction and team morale. To qualify for this role, you must hold a Bachelor's degree in computer science, finance, or a related field. It is critical to have firsthand experience in SAP Finance support and developing solutions within specified service level agreements. Knowledge of commercial and IT business best practices, as well as experience in managing multiple projects and activities, is required. You should possess the ability to provide specialist advice in a complex environment, manage testing and quality control effectively, and have a working knowledge of change control processes and their impacts. Strong documentation skills are essential, including the ability to create training documentation using various media and methods, as well as clearly document requirements using project management principles. The ideal candidate will have 4-6 years of hands-on experience with SAP FI/CO modules such as GL, AP, AR, Banks, AA, Cost centers, Profit centers, Internal Orders, CO-PC, and CO-PA. Experience in cross-functional integration with core SAP modules like SD, MM, PS, PP, HR, and non-SAP applications is necessary. Proficiency in providing support for BAU and SAP Financial applications, as well as managing month-end and year-end processes, is crucial. Familiarity with tools like ServiceNow (SNOW) or similar platforms is preferred. A high level of functional knowledge in SAP Finance, an understanding of SAP Finance processes, and experience in VIM and Concur are advantageous. Additionally, knowledge of ALE/IDocs, Workflow, and ABAP concepts like code reading, BDC sessions, and user exits would be beneficial. Lastly, having good project management skills with knowledge of project management methodologies for tasks, timelines, resource allocation, budget management, etc., will be valuable for this role.,