Senior Business Analyst

Senior Business Analyst

You will lead requirements workshops, drive documentation and manage stakeholder relationships independently for medium to large-scale projects. Your experience with ERP systems, system integrations, and implementation projects will be essential for ensuring successful project delivery and customer satisfaction.

Excellent communication, problem-solving, and presentation skills are crucial, as is your ability to balance technical and business perspectives.

Role & responsibilities

Business Analysis & Solution Design

• Lead sessions to gather and analyse business requirements for complex systems and integrations.
• Translate business needs into clear functional and technical documentation, including workflows, use cases, and integration specifications.
• Conduct solution gap analysis and provide recommendations aligned with business objectives, particularly in ERP environments.
• Assist in defining project scope, objectives, and deliverables.

Stakeholder Management

• Independently manage relationships with internal and external stakeholders.
• Facilitate discussions, manage expectations, and secure sign-offs on requirements and deliverables.
• Act as a liaison between business users and technical teams to ensure mutual understanding of requirements and solutions.

Product Rollout & Customer Engagement

• Support and lead product rollouts, collaborating with implementation and technical teams.
• Conduct customer onboarding, training, and knowledge-transfer sessions.
• Contribute to ensuring smooth go-lives and post-implementation support.

Process Improvement & Collaboration

• Identify and recommend process improvements to enhance operational efficiency.
• Contribute to team best practices in business analysis methodologies, tools, and documentation standards.

Technical Acumen

• Work closely with technical teams to understand system designs, integrations and data flows.
• Participate in system integrations, data mapping, and UAT planning and execution.

Preferred candidate profile

• Bachelors degree in Computer science, Engineering, Business Administration, or a related field.
• 6-10 years of experience as a Business Analyst in a software development environment, ideally with ERP or system implementation and integration projects.
• Experience managing customer engagements independently and delivering end-to-end solutions.
• Solid understanding of working of ERP systems (e.g., SAP, Oracle, Dynamics, or similar).
• Hands-on experience with system integrations, APIs, and middleware solutions.
• Strong knowledge of SDLC, Agile, and Waterfall methodologies.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Team player with collaborative mindset.