Senior Associate_US & Canada Payroll

4 - 7 years

6 - 8 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

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Role Brief:

This is a Payroll Administrator role primarily supporting our US & Canada employees.

Role & responsibilities

  • To ensure that identified and/or assigned Payroll activities are delivered according to contract and to ensure high customer satisfaction
  • Possess end to end understanding of US Payroll processes and how it is linked to and affected by other areas
  • Support Onshore team from Bengaluru Office
  • Support customer on all established communication platforms (Oracle, Kronos, People Soft and ADP applications)
  • Ensure that assigned processes are delivered with the quality and within the deadlines defined in the contract
  • Follow established communication guidelines when interacting with the customer
  • Ensure delivery of services are within KPI's and SLA's agreed upon in contract
  • Ensure process guidelines are followed and met as documented
  • High quality on delivery in area of expertise
  • Participate in implementation of new processes

Preferred candidate profile

  • Proven 3 to 4 years of experience in processing US Payroll
  • Ability to accurately coordinate, administer and maintain weekly, bi-weekly, semi-monthly payroll activities, including time entry, prevailing wages, processing of adjustments, setting up earnings & deduction codes and ensuring compliance
  • End to end payroll knowledge (time & admin, reconciliations, tax, garnishments, reporting, off cycle payments etc.)
  • Proficiency in understanding legislation related to payroll and potential changes
  • Ability to conduct payroll audits and resolve discrepancies
  • Ability to accurately manage and track email inquiries; including the ability to respond and resolve within 2 business days

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