Senior Associate-Workflow Coordinator

As a Senior Workflow Coordinator at EY GDS Creative Center of Excellence, you will act as the interface between the creative team and customers, ensuring on-time delivery in a deadline-driven environment. Your responsibilities include capturing customer requirements, allocating tasks to team members, maintaining work levels, and maximizing scheduling efficiency. Additionally, you will liaise with third-party vendors and anticipate project risks. **Key Responsibilities:** - Capture customer requirements, allocate tasks, negotiate deadlines, and provide cost estimates - Record resource estimates and assignments in internal systems - Exceed customer expectations, maintain team efficiency, and meet utilization targets - Maintain billing records, produce reports, and contribute to workflow planning discussions - Stay updated with time tracking mechanisms and train new employees on operational standards - Coordinate with third-party vendors for asset procurement and act as the go-to person for project management **Skills and Attributes Required:** - Organized, adaptable, and detail-oriented - Knowledge of creative production process - Excellent communication and interpersonal skills - Strong negotiation skills and ability to manage multiple priorities - Experience in ensuring resource efficiency and production stability **Qualifications:** - Bachelors degree/College diploma - At least 5 years of related experience in a fast-paced global environment - Experience working directly with customers **Technologies and Tools:** - Microsoft Excel, PowerPoint, Word Join EY GDS and be a part of a global delivery network that offers fulfilling career opportunities and collaboration with well-known brands. You will have access to continuous learning, transformative leadership, and a diverse and inclusive culture that empowers you to make a meaningful impact. EY is dedicated to building a better working world by creating value for clients, society, and the planet, while fostering trust in capital markets through advanced technology and diverse services.,