Senior Associate Transaction & Processing - Asset Management

Responsibilities:

• Analyze Commercial Real Estate property financial statements on quarterly and annual basis. Team is responsible for reviewing statements to assess workability, spreading the income statements, occupancy updates, adjusting based on guidelines set by Commercial Real Estate Finance Council (CREFC) and document comments on Debt Service Coverage Ratio (DSCR) based on multiple criteria and property thresholds.
• Provide training and guidance to less experienced Commercial Loan Servicing representatives in interpreting and understanding complex policies as well as managing cross group projects
• Research, respond to and resolve complex inquiries
• Train others in complex loan agency inquiries and servicing language in loan documentation and interpretation, as well as an understanding of financial services and customer support
• Coordinate and reconcile all loan advances and payments with member banks and customers and letters of credit books
• Support loan trading and assignments
• Prioritize work and provide day-to-day work leadership and mentorship to the support team
• Lead or contribute to customer issue resolutions that require coordination amongst various teams
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
• Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of commercial Mortgage Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, military experience, education.
• Analyze and interpret financial information.
• Strong verbal and written communication skills are crucial for engaging with candidates and hiring managers.
• Masters degree in finance and accounting.
• Demonstrated capacity to achieve results in a fast-paced, high-volume, and dynamic setting.
• Organizational and administrative skills that reflect attention to detail and the ability to prioritize amidst competing demands.
• Strong work ethics and a sense of urgency.
• Skilled in managing sensitive information while upholding privacy.
• Handling workload and special projects efficiently.
• Ability to work both independently and within a team environment.