Senior Associate - Quality Assurance (WH)

Job Description

Key Responsibilities : General and Task Management Manage all quality-related issues within the manufacturing team (e.g. internal, supplier, customer and customer warranty) Identify root cause and instigate permanent corrective actions for product quality issues Work with internal and external stakeholders to resolve quality issues that arise as quickly and efficiently as possible to prevent compromising quality and safety standards Carry out product and process auditing Ensure control plans and associated documentation are implemented effectively and maintained Monitor and report on quality-related key performance indicators including scrap monitoring, rework levels, parts per million (PPM) figures Stop production in the event of manufacture of unacceptable goods/processes Ensure compliance and assist with adherence to the Quality Management system (ISO9001) Write product test procedures Undertake special projects as required Assist with training of quality awareness Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system Assist with first off sample approvals Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing) etc. Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements Participate in the development and refinement of Design and Process FMEAs (Failure Mode and Effects Analysis) Manage the Supplier Key Performance Indicators (KPIs) Manage and coordinate customer PPM (Parts per Million), supplier PPM, supplier problem solving on time, cost recovery and supplier warranty indicators Lead quality audits Keep up with current and developing manufacturing and engineering trends that concern product quality Undertake special projects as required Contribute to continuous improvement activities Quality control of work by appropriate reviews Support and lead process improvement activities Write reports and present progress at project meetings and to stakeholders Achieve goals within budget Conduct benchmarking studies to determine best practices/designs and future trends Plan projects or subtasks so they may be tracked and presented Attend various meetings and action/communicate instructions Produce written reports and make presentations Undertake continuous training and development Perform root cause analysis and resolve problems Independently determine approach and assigned tasks People Management : Lead and/or support groups of technicians and engineers Provide guidance to other team members Train both team and broader organization members Relationship Management : Support regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality Communicate efficiently throughout the shop floor and with own and customers management Liaise and communicate with other departments, customers, suppliers and other service providers Qualification and experience : Btech manufacturing/engineering degree preferred with minimum 2 years experience. Previous experience in a high volume manufacturing environment, preferably automotive. Experience of working in Quality Assurance Six Sigma/Lean Manufacturing skills. Experience of dealing with customers and suppliers.