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For Employers

Senior Associate

PwC Service Delivery Center

3 - 8 years

6 - 11 Lacs

gurugram

Posted:17 hours ago| Platform:

Apply

Skills Required

data migration data management project management consulting javascript html information technology analytics sql salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customize and configure CRM systems (e.g., Salesforce, Microsoft Dynamics, Zoho) to meet business needs.
Develop custom modules, workflows, plugins, and integrations using APIs and SDKs.
Collaborate with functional consultants and business stakeholders to gather and analyze requirements.
Perform data migration, cleansing, and integration with thirdparty systems.
Troubleshoot and resolve technical issues related to CRM performance, data integrity, and user access.
Participate in code reviews, testing, and deployment processes.
Maintain documentation for technical designs, configurations, and customizations.

Required Skills & Qualifications

Bachelors degree in Computer Science, Information Technology, or related field.
3+ years of experience in CRM development and customization.
Proficiency in one or more CRM platforms (e.g., Salesforce Apex/Lightning, Dynamics 365, Zoho Deluge).
Strong knowledge of REST/SOAP APIs, JavaScript, HTML, CSS, and SQL.
Experience with data migration tools and ETL processes.
Familiarity with Agile/Scrum methodologies.
Excellent problemsolving and communication skills.
Mandatory skill sets
CRM Technical Consultant
Preferred skill sets
CRM development and customization

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PwC Service Delivery Center

IT Services and IT Consulting

New York NY

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