Senior Associate

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in Maximo consulting at PwC will specialise in Maximo applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to Maximo software. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: - Respond effectively to the diverse perspectives, needs, and feelings of others. - Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. - Use critical thinking to break down complex concepts. - Understand the broader objectives of your project or role and how your work fits into the overall strategy. - Develop a deeper understanding of the business context and how it is changing. - Use reflection to develop self-awareness, enhance strengths and address development areas. - Interpret data to inform insights and recommendations. - Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. We are looking for an experienced IFS FSM Technical consultant, you will work with service operations technology platform (FSM Client, FSM Mobile, PSO and FSM Integration framework). We are looking for an expert with significant experience in architecting integrated platforms solutions using IFS FSM, with strong technical experience in the complete IFS FSM stack and proven ability to maintain, develop and deploy solutions using all products in IFS FSM module. The person should have the ability to lead the technical team and have a strong ability to identify and manage risks in the project. Responsibilities: - Design, develop, and implement technical solutions within IFS Cloud FSM. - Customize FSM modules based on business requirements and best practices. - Create custom fields, tables, screens, and workflows to support unique business needs. - Develop and maintain integrations between IFS FSM and other enterprise systems (e.g., CRM, ERP). - Utilize IFS APIs, middleware, and integration tools to ensure seamless data flow. - Troubleshoot and optimize integration processes for performance and reliability. - Provide technical support for IFS FSM-related issues and troubleshoot application problems. - Perform root cause analysis on technical issues and recommend corrective solutions. - Ensure that solutions are scalable, robust, and aligned with industry standards. - Evaluate and apply IFS updates and new releases, ensuring compatibility with current configurations. - Test and implement enhancements to existing functionalities, improving user experience and system efficiency. - Work closely with functional consultants, project managers, and business stakeholders to understand requirements. - Document all technical specifications, development procedures, and configuration details for future reference. - Conduct training sessions for end-users or technical teams as required. - Monitor FSM performance and implement best practices to optimize functionality. - Ensure that solutions adhere to security standards and data governance policies. What You Must Have: - 5+ years of experience working as a technical developer in IFS FSM, IFS Cloud or similar FSM systems. - Good hands-on experience with SQL queries and integration between IFS FSM, CRM and ERP solutions. - Experience in 3rd party integration with FSM applications and must have a good understanding of REST and SOAP API webservices. - Experience in Sizing and IFS hosted solutions. - Proven experience with IFS FSM configuration, development, and integration. - Experience in component development in C, C# and Javascript. - Experience in designing complex optimization and scheduling solutions (IFS PSO). - Strong experience in exposing native platform capabilities to external platforms and consuming external services through API, micro-services and SDK Integrations. - Familiarity with IFS FSM functional modules (e.g., Work Order Management, Inventory, Scheduling). What Sets You Apart: - Hands-On Experience on One/ More of IFS tools / Applications. - Experience in one or more of FSM Applications (Salesforce Field service / Click FSE, Click Software, OverIT, SMW). - Basic Understanding of IFS MWM IFS PSO is a must. - IFS Certified Practitioner Technical Consultant (Required),