Posted:1 month ago|
Platform:
Work from Office
Full Time
Key Responsibilities:
*Technical Support: Provide first-line technical support to end-users, resolving hardware and software
issues efficiently.
*Desktop Management: Install, configure, and maintain Desktop/Laptop operating systems applications
( Windows, Linux & MAC ), and hardware.
*Troubleshooting: Diagnose and resolve technical issues related to desktops, laptops, printers, and
other peripherals.
*System Updates: Ensure all Laptop/desktop systems are updated with the latest patches, security
updates, and antivirus software.
*User Training: Provide training and support to end-users on various software applications and IT best
practices.
*Inventory Management: Maintain accurate records of hardware and software inventory.
*Documentation: Create and update technical documentation, including user guides and
troubleshooting procedures.
*Collaboration: Work closely with other IT team members to support network and server infrastructure.
Delhivery
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