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Senior Architect

Senior Architect

Virtusa

14 - 15 years

14 - 18 Lacs

hyderabad

Posted:2 hours ago| Platform:

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Skills Required

service delivery microsoft office issue management pmp virtualization scrum master scrum agile network virtualization aws change management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Experience: 14 - 15 years

The overall responsibility of this role is to facilitate the full lifecycle of a service at Virtusa include building transition and run of IT service lines

Drive complex IT projects infra support service desk Delivering these projects on time within budget and within scope

Coordinate with other departments to ensure all aspects of each project are addressed

Set deadlines assigns responsibilities monitors and summarize project progress

Prepare reports for upper management regarding project status

Ensure project methodologies project delivery processes and implementation management processes are followed This includes managing and driving

o Project Schedule

o Risk and Issue Management

o Scope Change Management

o Manage the project budget including understanding and validating estimates as well as managing project resources effectively

Manage global team of 15 individuals

Scope and present new statements of work as needed

Mentor team members as their reporting manager

Provide governance for ongoing service delivery

o Act as escalation point for critical issues

o Predict staffing needs

o Review and presentation of delivery metrics

Ensure operational processes and procedures are met

Required Skills

Education Bachelors degree in IT Computer Science or related field and or equivalent work experience

ITIL v4 certification

7 -10 years progressive management experience including medium to large scale projects and IT service delivery

Understanding of ITIL framework

Basic understanding of IT technologies

Experience managing an Infrastructure or customer-facing support ie Service Desk

Experience working with technology vendors

Proficient in Microsoft Office tools including Excel and Powerpoint

Excellent verbal written and presentation skills

Proven success in managing IT projects

Ability to handle multiple projects and assignments

Proven ability to thrive in a fast paced dynamic environment

Nice to Have Skills

Experience with AWS Connect

PMP certification

Agile SCRUM Master certification

Infosec experience

Related infrastructure network virtualization certification.

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Virtusa

Information Technology and Services

Southborough

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Senior Architect