Senior Analyst - Client Managed Services- Rebase Services

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Client Managed Services is part of Nasdaq (former Adenza) Client Services which has been providing Cloud clients with secure and reliable services around Calypso solution since 2008. The Rebase Services team, composed of 32 subject-matter experts, plays a key role by assisting our Cloud clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso. For that purpose, we build and execute a series of automated regression tests allowing to detect, analyze and remediate any reconciliation break. Our clients and team are based around the globe and demand for Client Managed Services is growing fast.

• Assist our clients in the context of a version upgrade
• Work directly with customers to define the scope of automated regression tests based on the Client footprint (the functional coverage can be large: cross-asset, front-to-back, all modules)
• Build (or adapt to client needs) a suite of Test Scripts with our internal CATT tool
• Execute this suite of automated Test Scripts to perform regression testing
• Communicate results, analyze issues detected, address them directly (when a configuration change is necessary for instance) or log appropriate ServiceNow tickets
• Work in close collaboration with SaaS Ops, Customer Support, PM and Engineering teams to coordinate the quick resolution of ServiceNow tickets (when a bug fix is needed)
• Provide regular update to Management: Keep track of all open issues in an JIRA for instance

• Minimum of 3 years working in IT projects within the capital markets industry.
• Must have Calypso implementation / upgrade experience (at least 2 years) from both a technical and functional perspective.
• Bachelors and/or Masters degree in Finance, Mathematics, Business, Computer Science or I.T.
• Good communication skills. Will be working hands-on with customers and other Calypso departments.

• A first experience in test automation is an advantage.
• CFA, IMC or CISI qualified or other post graduate finance qualification
• Calypso knowledge would be a strong advantage (you will receive Calypso training and will be expected to pass your Calypso certification)
• Other application knowledge e.g. Murex, Finastra (Summit, Kondor+), Aladdin, SimCorp
• Proficiency using Bloomberg Terminal
• Market data sources (e.g. Bloomberg SAPI, Data License)
• Knowledge of 3rd party systems e.g. MarkIt, Omgeo, SWIFT, Acadiasoft
• Knowledge of regulations impacting investment banks and asset managers
• Advanced Excel skills.

• Annual monetary bonus.
• An opportunity to become a Nasdaq shareholder
• Employee Stock Purchase Program Nasdaq stocks with a discount
• Health Insurance Program
• Flexible working schedule and hybrid way of work
• Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays
• Internal mentorship program - get a mentor or become one
• Wide selection of online learning resources, e.g., Udemy