Senior Academic Counselor

Job Title: Inbound Telecaller

Job Type: Full-Time

Experience: Freshers Welcome

Salary: 15,000 To 25,000

incentive provided

Job Summary:

We are hiring Inbound Telecallers, and freshers are welcome to apply! This role involves handling incoming calls from customers, resolving their queries, and ensuring a high level of customer satisfaction. If you have good communication skills and a positive attitude, we would love to have you on our team.

Key Responsibilities:

Answer incoming customer calls in a professional and courteous manner

Listen to customer queries and provide accurate and prompt responses

Maintain and update customer records in the system

Escalate complex issues to the appropriate department when necessary

Follow communication scripts and procedures provided by the company

Maintain call logs and reports as required

Meet daily call handling targets and quality standards

Provide excellent customer service and build rapport with callers

Eligibility Criteria:

Minimum 10th/12th pass; Graduation preferred

Freshers are encouraged to apply

Strong verbal communication skills in [Language(s)]

Basic computer knowledge is required

Good listening skills and a polite, customer-focused attitude

Willingness to learn and adapt in a fast-paced environment

What We Offer:

On-the-job training for freshers

Fixed salary with performance incentives

Supportive and team-oriented work culture

Opportunity for growth and career advancement

Flexible or fixed working hours depending on shift availability

How to Apply:

Send your resume to [ 7994559436].

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Work Location: In person

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person