Senior Academic Counsellor

Position Title:

Employment Type:

Role Overview

Senior Academic Counsellor

Key Responsibilities

1. Student Counselling

• Provide individualized academic and career counselling to students and parents.
  
• Assess students academic backgrounds, interests, and goals to recommend suitable courses and pathways.
  
• Address inquiries regarding eligibility, program details, learning outcomes, and career prospects.
  

2. Program Guidance

• Clearly explain program structures, key curriculum components, and expected learning outcomes.
  
• Stay updated on new educational trends, academic programs, and institutional policies.
  

3. Follow-Up & Conversion

• Engage proactively with prospective students through follow-ups via calls, emails, and meetings.
  
• Guide students through documentation, application, and enrolment processes.
  
• Work towards achieving high conversion rates through consistent engagement and support.
  

4. Target Achievement

• Achieve and exceed monthly and quarterly enrolment and revenue targets.
  
• Develop and implement effective strategies to drive admissions growth.
  

5. Record Management

• Maintain accurate and up-to-date records of counselling sessions, inquiries, and conversions.
  
• Prepare and present regular reports on counselling performance and outcomes.
  

Qualifications & Experience

• Bachelors degree in any discipline (Education, Management, or Psychology preferred).
  
• Prior experience in academic counselling or telesales are mandatory.
  

Key Skills

• Exceptional verbal and written communication skills.
  
• Strong interpersonal and relationship-building abilities.
  
• Target-driven with effective persuasion and negotiation capabilities.
  
• Empathetic, approachable, and student-centric in approach.