Semi-Voice Process (Night Shift)

0 - 1 years

2 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title

Location

Key Responsibilities

  • Handle inbound/outbound calls, emails, and chats
  • Resolve customer queries efficiently
  • Update CRM with accurate customer information
  • Meet performance targets and maintain quality standards

Requirements

  • 12 years of customer support experience (semi-voice preferred)
  • Strong communication and problem-solving skills
  • Comfortable with night shifts and rotational weekends
  • Proficient in MS Office and CRM tools

Benefits

  • Competitive salary
  • Training & growth opportunities
  • Performance-based incentives

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