Seeking Experienced US Mortgage Voice Professionals-KharadiLocation

1 - 6 years

3 - 6 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Summary:

Voice Process Associate

Job Title: Experience only in Motor Insurance / Mortgage / Property & Casualty Claims (Voice)

Location:

Shift:

Package:

Transport:

Key Responsibilities:

  • Handle US mortgage loan processing activities through inbound and outbound customer calls.
  • Communicate with customers to review and verify mortgage-related information while ensuring compliance with company and regulatory standards.
  • Coordinate with clients, agents, and internal teams over phone calls to ensure smooth and timely loan processing.
  • Provide clear updates, answer customer queries, and maintain accurate call logs and records of all interactions.
  • Ensure timely completion of loan processing tasks while maintaining high accuracy and service quality.
  • Follow standard operating procedures and contribute to process improvements to enhance customer experience and workflow efficiency

Requirements:

  • Graduate in any discipline.
  • Minimum 1 year of experience in

    Motor Insurance / Mortgage / Property & Casualty Claims (Voice)

  • Excellent communication skills in English.
  • Attention to detail and ability to work independently.
  • Good organizational skills and ability to meet deadlines.

Benefits:

  • Competitive salary package up to 5.9 LPA.
  • Fixed night shift with consistent off days (Saturday and Sunday).
  • Both-side cab facility for easy commute.
  • Friendly and supportive work environment.

Working Conditions:

  • Flexible shifts to accommodate US time zones.
  • Fast-paced environment requiring multitasking and adaptability.
  • Need every documents from past organization

Interested?

9225600444

Note:

FRIDAY

Join us to be part of a dynamic team that facilitates seamless mortgage processing for US clients worldwide!

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