Security Manager

backgroundscomplianceRole & responsibilities

• Head the Security Department and ensure complete safety and security of guests, employees, assets, and property.
  
• Develop, implement, and monitor security policies, SOPs, and emergency response procedures.
  
• Manage and deploy security manpower effectively, including shifts, rosters, leave planning, and discipline.
  
• Ensure strict access control for guests, staff, vendors, vehicles, and visitors.
  
• Conduct regular security patrols, surveillance monitoring (CCTV), and vulnerability assessments.
  
• Handle emergency situations such as fire, medical emergencies, theft, accidents, and natural disasters.
  
• Liaise with local police, fire department, and government authorities when required.
  
• Investigate incidents, prepare detailed reports, and take preventive corrective actions.
  
• Ensure compliance with statutory and legal requirements related to safety and security.
  
• Train security staff on SOPs, guest handling, fire safety, emergency evacuation, and crisis management.
  
• Coordinate with all department heads to maintain a safe working and guest environment.
  
• Monitor loss prevention measures and reduce pilferage and security risks.
  
• Oversee crowd control and security arrangements during events, conferences, and VIP visits.
  
• Maintain discipline, grooming standards, and performance evaluations of the security team.
  
• Conduct mock drills, fire drills, and safety audits at regular intervals.
  
• Ensure proper documentation, registers, incident logs, and daily security reports.
  
• Support HR and Management in background verification and staff safety initiatives.

Preferred candidate profile

• Graduate in any discipline; candidates with military, police, or fire & safety background preferred.
  
• Minimum

  812 years of experience

  in security operations, with at least

  35 years as Security Head / HOD

  in a hotel, resort, or large hospitality property.
• Strong knowledge of

  hotel security SOPs

  , emergency procedures, and loss prevention systems.
• Proven experience in

  manpower planning, shift management, and team leadership

  .
• Hands-on experience in handling

  CCTV systems, access control, fire alarm systems, and safety equipment

  .
• Sound understanding of

  statutory compliances

  , safety audits, and local security regulations.
• Ability to handle

  crisis situations, VIP movements, large events, and crowd control

  calmly and effectively.
• Excellent

  incident investigation and reporting

  skills with attention to detail.
• Good communication skills in

  English and local language

  ; basic computer knowledge mandatory.
• High level of

  integrity, discipline, alertness, and guest-centric attitude

  .
• Physically fit, proactive, and capable of working in shifts when required.