Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in pune
>
NTT DATA
>
Security Managed Services Engineer (L3)

Security Managed Services Engineer (L3)

NTT DATA

5 - 9 years

0 Lacs

pune maharashtra

Posted:21 hours ago| Platform: Shine logo

Apply

Skills Required

communication skills project planning security managed services it engineering itil processes

Work Mode

On-site

Job Type

Full Time

Job Description

As a Security Managed Services Engineer (L3) at NTT DATA, you'll be at the helm of ensuring the security and robustness of clients" infrastructures. Your responsibilities include proactively identifying and resolving technical incidents, performing necessary checks, and utilizing monitoring tools to maintain optimal performance. It is crucial to ensure that all assigned infrastructure at client sites is correctly configured, installed, tested, and operational from the beginning. Your role involves delving into third-line support calls to determine the root causes of incidents and problems. You will engage with clients daily, providing continuous feedback and updates on system statuses. Your contribution is vital in maintaining zero missed service level agreement (SLA) conditions, identifying the root cause of critical incidents, implementing solutions, handling tickets of high complexity, delivering advanced solutions, and contributing to operational improvements. A significant responsibility is creating knowledge articles for frequent tasks/issues and training junior team members to execute these tasks. Additionally, you will provide inputs to automation teams to streamline manual efforts. As a seasoned professional, you will leverage your expertise to coach and mentor junior team members, particularly in advanced technical troubleshooting and best practices. You may also oversee and implement projects within your technology domain, ensuring timely and effective delivery aligned with client requirements. Your involvement in optimizing work processes and disaster recovery functions will enhance service delivery. Qualifications required for this role: - Proven experience in managing complex security infrastructure within a managed services environment. - Strong background in IT engineering, preferably within medium to large ICT organizations. - Deep understanding of ITIL processes. - Proficiency in planning activities and projects well in advance. - Client-focused approach to ensure a positive client experience. - Excellent communication skills with the ability to collaborate across different cultures and social groups. - Effective listening skills and adaptability to changing circumstances. - Ability to remain composed and positive under pressure, with a willingness to work extended hours when necessary. - Bachelor's degree or equivalent qualification in IT/Computing or relevant work experience. Please note that NTT DATA is an equal opportunity employer.,

More Jobs at NTT DATA

Systems Integration Advisor

Andhra Pradesh

Experience: Not specified

Salary: Not disclosed

Data Scientist

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Intern / Apprentice

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

ERP Advisor

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Hiring Network Engineer - SDWAN Viptela-L2 and L3

Mumbai

5 - 10 yrs

INR 9 - 19 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

NTT DATA

IT Services and IT Consulting

Tokyo Plano

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Security Managed Services Engineer (L3)