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2.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

Job Summary: Skrial IT Solutions is looking for an enthusiastic IT Engineer with basic knowledge of computer hardware, software installation, networking, and IT support services. Requirements: Education: BCA / B.Tech Experience: 6 months 1 year Knowledge of computer hardware systems Skills in software installation, networking, and troubleshooting Responsibilities: Install & maintain software and systems Perform basic networking tasks Handle computer hardware services Provide IT support to clients & staff

Posted 18 hours ago

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9.0 - 13.0 years

0 Lacs

hyderabad, telangana

On-site

As a Manager, IT Engineering at American Airlines, you will be part of a diverse, high-performing team dedicated to technical excellence. Your focus will be on delivering unrivaled digital products to drive a more reliable and profitable airline. You will exhibit strong business and leadership skills, providing a deep technology perspective to guide solutions. Your strong communication skills will be essential in coordinating with Engineers to ensure they understand business needs, objectives, and technical requirements of products. Collaborating with Business and IT leadership, you will execute and communicate the organization's technical vision, mission, and work priorities. You will drive progress towards roadmaps, ensure efficient technical product management, and effectively communicate with stakeholders. Creating an environment for delivery teams to be self-governing organizations, you will hold them accountable for their performance and delivery commitments. You will remove roadblocks, cultivate relationships, and communicate effectively across IT and at various levels of leadership. Your role will involve providing input on technology decisions, people management, and product features across all stages of the product lifecycle. You will establish open lines of communication between engineering squads and IT leadership, supporting clear adherence to business requirements. Facilitating and monitoring Engineer check-ins, sprint deliverables, and open communication towards squads and stakeholders will be crucial. You will drive increased technical upskilling across the organization through education, programs, and metrics. Managing Engineer staffing strategy to ensure alignment to Scrum and Agile principles will also be a key responsibility. Promoting the use of industry-leading technology trends and continuously assessing AA IT needs for improvement will be part of your role. As a Manager, you will lead the adoption and migration of new and emerging technologies. You will develop and mentor a high-performing engineering team with a diverse range of technical skills and experiences. Your continuous desire for learning and sharing new knowledge within the organization will contribute to the team's success. Being responsible for hiring and managing squad members, including staffing and performance reviews, will be essential. You will manage production issues and off-hours support, communication, and coordination as needed. Occasionally, you may be required to work extended hours based on project and operational needs. To be successful in this role, you should have a Bachelor's degree in Technology, Computer Science, Information Systems, or a related technical discipline, or equivalent experience/training. With 9+ years of experience participating in the delivery of solutions using ITIL/Agile/XP, or similar methodologies, you will bring valuable expertise to the team. Preferred qualifications include airline industry experience, including engineering/business processes and supporting technology. Your skills should include a proven track record in leading Engineering initiatives that generate substantial value, strong technical leadership, and extensive experience in an Agile leadership environment. Excellent communication skills, the ability to handle multiple products/work streams efficiently, and flexibility to adapt to changing priorities are crucial. Leading, influencing, and upholding technology standards to ensure resiliency goals are met will be part of your responsibilities. Basic financial skills and the ability to effectively communicate at all levels within the organization are essential for success in this role. As you join our American Airlines family, you will have the opportunity to travel the world, grow your expertise, and become the best version of yourself. Embrace the challenges with flexibility and grace, learn new skills, and advance your career while enjoying a dynamic, tech-driven environment. Your contributions will play a vital role in shaping the future of travel, where every day brings new opportunities to make a meaningful impact. Feel free to be yourself at American Airlines and be part of a team that cares, collaborates, develops, focuses on the future, and achieves results.,

Posted 4 days ago

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Security Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in ensuring the security, robustness, and smooth operation of our clients" infrastructures. Your responsibilities include proactively identifying and resolving technical incidents, conducting necessary checks, and utilizing monitoring tools to maintain optimal performance. It is imperative to ensure that all assigned infrastructure at client sites is correctly configured, installed, tested, and operational right from the beginning. In this role, you will delve into third-line support calls to uncover the root causes of incidents and problems. Daily interactions with clients will involve providing continuous feedback and updating them on the status of their systems. Your contribution is essential in upholding zero missed service level agreement (SLA) conditions, identifying the root cause of critical incidents, implementing solutions for identified problems, and handling tickets of high complexity by delivering advanced solutions and contributing to operational enhancements. A significant responsibility is to create knowledge articles for frequent tasks/issues and impart training to junior team members for executing these tasks. Moreover, providing inputs to automation teams to streamline manual efforts is also part of the role. As a seasoned professional, you will use your expertise to coach and mentor junior team members, particularly in advanced technical troubleshooting and best practices. Additionally, you may be involved in managing and implementing projects within your technology domain, ensuring timely and effective delivery aligned with client requirements. Your involvement in optimizing work processes and disaster recovery functions will be instrumental in enhancing service delivery. To excel in this position, you should possess proven experience in managing complex security infrastructure within a managed services environment, a strong IT engineering background (preferably within medium to large ICT organizations), deep familiarity with ITIL processes, proficiency in planning activities and projects in advance, a client-focused approach for ensuring a positive client experience, excellent communication skills adaptable to different cultures, effective listening skills, ability to remain calm and positive under pressure, and readiness to work longer hours when required. A bachelor's degree in IT/Computing or equivalent qualification is preferred, but equivalent work experience is also considered. NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. With a vast partner ecosystem and diverse experts in over 50 countries, NTT DATA offers services including business and technology consulting, data and artificial intelligence solutions, industry solutions, development, implementation, and management of applications, infrastructure, and connectivity. Being one of the leading providers of digital and AI infrastructure globally, NTT DATA invests significantly in research and development to facilitate organizations and society's transition into the digital future. As an Equal Opportunity Employer, NTT DATA fosters a workplace environment that values diversity and inclusion to drive innovation and success.,

Posted 1 week ago

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1.0 - 10.0 years

0 Lacs

haryana

On-site

As the Cloud Network Architect at McCain Foods(India) P Ltd, you will report to the Director, IT Operations & Platform Support and will be responsible for designing, implementing, and managing the network infrastructure to ensure high availability, scalability, and reliability. Your role will involve collaborating with cross-functional teams to streamline development and deployment processes while optimizing network performance. Your key responsibilities will include designing, deploying, and maintaining robust network architectures based on business functional and security requirements, implementing automation tools to enhance network provisioning and configuration, and integrating networking requirements into the DevOps pipeline in collaboration with software development teams. You will be required to proactively roadmap performance requirements for optimal upgrade or downgrade timing, develop and maintain documentation for network architecture frameworks, and stay updated with industry best practices and emerging technologies to continuously improve the network infrastructure. Specifically, you will design and roadmap the utilization of Azure Network Architecture Elements, support Security Policies to align with security requirements using NSGs & ASGs, Firewall rules, and RBAC, and understand and support CI/CD pipelines and Infrastructure as Code. To qualify for this role, you should have 10+ years of experience in IT administration/engineering roles, 1-3 years of experience in Azure administration/engineering and Azure Network Architecture roles, and a Bachelor's degree in computer science, information systems, or related field. You should have broad exposure to IT infrastructure and application landscape, experience in day-to-day operations in Azure Platform, and proven experience as a Network Engineer preferably in a DevOps environment. Your technical skills should include strong proficiency in network design, implementation, and troubleshooting, hands-on experience with automation tools such as Ansible, Puppet, or Chef, proficiency in scripting languages like Python and Bash for automation, and familiarity with cloud platforms like AWS, Azure, GCP, and containerization technologies such as Docker and Kubernetes. Excellent problem-solving skills, ability to work in a fast-paced environment, and relevant certifications like CCNA, CCNP, or DevOps certifications are a plus. In this role, you will have key internal relationships with various IT teams and external relationships with vendors, partners, and service providers. Some travel may be required, and the job is primarily performed in a standard office environment. McCain Foods is committed to diversity, inclusion, and equity in the workplace. As an equal opportunity employer, we value a diverse and antiracist workplace that reflects the communities in which we operate. We are dedicated to creating a supportive and accessible work environment for all employees. By submitting your personal data or information to us, you agree that it will be handled in accordance with the Global Employee Privacy Policy.,

Posted 2 weeks ago

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0.0 - 3.0 years

0 Lacs

maharashtra

On-site

You will be providing assistance to projects in software programming, computer engineering, and IT engineering. As a teacher, your role will involve imparting knowledge to students, preparing them for successful careers in the computer engineering and information technology engineering fields. Industry: Accenture, Dell Functional Area: Project/Research/Teaching Education: Diploma in Engineering, Certificate courses Experience: Freshers/1 year Job Location: Mumbai, Thane Status: Open Join us and be a part of a dynamic team where you can contribute to the growth and success of aspiring professionals in the technology industry.,

Posted 1 month ago

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

Looking for hands-on aircraft maintenance experienced personnel (3 - 7 yrs) from Airline or MRO / Aviation Industry to work as a SME (Subject Matter Expert) for IT Engineering project, with strong communication skills and proficiency in MS Office. This is a key individual contributor role where your deep aircraft knowledge will be crucial for shaping our solutions. You'll be working collaboratively in a dynamic team environment. If you are interested, please kindly message your CV. Have a blessed day! #AME #aviationjobs #airline #aerospacesme #ggsinc #aircraftmaintenance,

Posted 1 month ago

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5.0 - 9.0 years

0 Lacs

delhi

On-site

As a Security Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in ensuring our clients" infrastructures are secure, robust, and continuously operational. Your responsibilities will involve proactively identifying and resolving technical incidents, conducting necessary checks, and utilizing monitoring tools to maintain optimal performance. It will be your duty to ensure that all assigned infrastructure at client sites is appropriately configured, installed, tested, and operational right from the beginning. You will be actively involved in investigating third-line support calls to identify the root causes of incidents and problems. Daily interactions with clients will be essential as you provide continuous feedback and keep them informed about the status of their systems. Your role will be pivotal in meeting service level agreement conditions, pinpointing critical incident root causes, implementing effective solutions, managing high-complexity tickets, delivering advanced solutions, and contributing to operational enhancements. A significant aspect of your role will be the creation of knowledge articles for recurring tasks/issues and training junior team members on task execution. Collaboration with automation teams to streamline processes and reduce manual efforts will also be part of your responsibilities. Your extensive experience in managing complex security infrastructure within a managed services environment, coupled with a strong background in IT engineering within medium to large ICT organizations, will be fundamental for success in this role. Proficiency in ITIL processes, meticulous planning skills, a client-centric approach, excellent communication abilities across diverse cultures, effective listening skills, adaptability, resilience under pressure, and a willingness to put in extra hours when required are essential traits. In addition to these technical requirements, you are expected to hold a Bachelor's degree or equivalent qualification in IT/Computing or possess equivalent work experience. Your role will also involve coaching and mentoring junior team members, particularly in advanced technical troubleshooting and best practices, as well as managing and executing projects within your technology domain to ensure timely and efficient delivery aligned with client needs. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to facilitating innovation, optimization, and transformation for long-term success, NTT DATA invests significantly in research and development annually. As a Global Top Employer with a diverse workforce in over 50 countries and a strong partner ecosystem, NTT DATA offers services such as business and technology consulting, data and artificial intelligence solutions, industry-specific offerings, as well as application, infrastructure, and connectivity development, implementation, and management. Being part of NTT Group and headquartered in Tokyo, NTT DATA is dedicated to providing equal opportunities.,

Posted 1 month ago

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8.0 - 12.0 years

0 Lacs

noida, uttar pradesh

On-site

You are a dynamic and experienced BPO Technology Head with hands-on expertise in Genesys and other contact center technologies. In this leadership role, you will be responsible for driving the design, implementation, and optimization of the technology ecosystem that supports multi-channel customer service operations. The ideal candidate should be both strategic and technically proficient, capable of bridging the gap between business needs and technology solutions. Your key responsibilities include developing and executing the technology strategy for BPO and customer support operations. You will provide hands-on leadership in the implementation, configuration, and optimization of Genesys Cloud/Genesys Engage platforms. Additionally, you will oversee the architecture and integration of various tools such as ACD, IVR, CTI, WFM, quality monitoring, CRM, and analytics tools. Managing omnichannel capabilities and ensuring high availability and performance of systems will also be part of your role. You will design and rollout call center infrastructure in cloud environments and ensure interoperability and seamless integration between Genesys and supporting tools like Salesforce, Navitaire, etc. Overseeing real-time and historical reporting tools to enable performance optimization is crucial. Your knowledge of RPA, AI/ML, chatbots, voice bots, and other automation tools will help improve customer experience and operational efficiency. Exploring innovations in conversational AI, speech analytics, and customer journey orchestration is also expected. Leading a cross-functional team of IT engineers, developers, and tech support staff, as well as managing vendor relationships with Genesys and other third-party providers, will be part of your responsibilities. Negotiating service level agreements (SLAs), monitoring KPIs, and ensuring compliance with contracts are also key tasks. In terms of Security, Compliance, and Risk Management, you will ensure compliance with industry standards such as GDPR, HIPAA, PCI-DSS, and corporate security policies. Overseeing business continuity, disaster recovery planning, and incident management for contact center platforms is essential. The ideal candidate should hold a Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Proven hands-on experience with Genesys platforms, especially Genesys Cloud CX or Engage, in design, configuration, API integrations, and troubleshooting is required. Strong knowledge of contact center technologies like IVR, ACD, WFM, QM, CTI, CRM (e.g., Salesforce, Zendesk), telephony (SIP, VoIP), and analytics tools is necessary. Experience managing complex migrations and multi-site/global operations, as well as exposure to cloud platforms and containerized environments, will be advantageous. Your technical leadership and strategic planning skills, deep understanding of call center architectures, project and vendor management capabilities, omnichannel customer experience expertise, and proficiency in performance analytics and KPI management will be valuable assets. Excellent problem-solving and communication skills are also essential for this role. Preferred certifications include Genesys Certified Professional (GCP) Cloud CX or Engage, as well as PMP or ITIL Certification.,

Posted 1 month ago

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2.0 - 5.0 years

1 - 3 Lacs

Mumbai

Work from Office

Computer Hardware Engineer Responsibilities & Duties Design, develop, and test computer hardware components and systems Collaborate with cross-functional teams to integrate hardware with software systems Perform thorough testing and debugging of hardware components Analyze and resolve technical issues related to hardware components Develop technical documentation for hardware designs and systems Stay up-to-date with industry trends and advancements in computer hardware engineering Provide technical support to customers and other stakeholders as needed Computer Hardware Engineer Qualifications & Skills Masters degree or higher in Computer Engineering, Electrical Engineering, or related field Experience with FPGA, PLC, or embedded systems development Proficiency in hardware description languages (HDLs) such as VHDL or Verilog Knowledge of circuit design and simulation tools Experience in high-speed digital design Familiarity with hardware security measures Strong problem-solving and analytical skills Excellent communication and teamwork abilities Experience with debugging and testing hardware Bachelor's or Master's degree in Computer Engineering, Electrical Engineering, or related field Expertise in hardware design, development, and testing In-depth knowledge of computer systems and components, including processors, memory, and peripherals Experience with schematic capture and PCB layout tools, such as Altium Designer or Eagle PCB Excellent problem-solving and analytical skills Strong verbal and written communication skills, including technical writing

Posted 2 months ago

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5.0 - 9.0 years

7 - 11 Lacs

hyderabad

Work from Office

About the role Infrastructure Engineering Cloud Operations (IECO) is transforming into a best-in-class cloud-ready organization optimized for our modern cloud solutions. Were doubling down on quality and process, and ramping up our automation capabilities, to deliver the highly scalable, reliable, secure and performant platform that will delight our customers. As a Manager in Infrastructure Engineering Cloud Operations, youll lead a team of software engineers focused on site reliability responsible for public cloud-based infrastructure as we migrate from co-located environments . Youll focus on quality and process, and advance our automation and engineering capabilities, to deliver the highly scalable, reliable, secure and performant applications that will delight our customers. Youll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction. You are goal-oriented, independent, motivated, self-driven, result-oriented, and act as an agent of change. You will act as an influencer, be pragmatic, have the ability to function as a team mentor player, handle multiple competing priorities in a dynamic environment, and have the highest level of integrity proven track record of success leadership. What youll do Cultivate a diverse, high-performing team that develops, recognizes and retains the best people and challenges them to advance their technical and engineering skills to meet the demands of rapidly evolving technologies and to transition from co-location to cloud-based applications Direct daily 24/7 operations of the team; enforcing priorities, monitoring and analyzing operational effectiveness metrics and ensuring problems are identified and solved quickly and efficiently. Utilize advanced knowledge of system design and application architecture to expedite the investigation and resolution of incidents and problems Leverage expert-level coding and development experience in JAVA, .NET, Node.js, Python, etc. to define and drive application standards and best practices across the DevOps landscape Lead teams in technical design, planning, and in predictably and efficiently delivering on our commitments within assigned responsibilities (application delivery) on time, on budget and with high quality Oversee the implementation of automation projects to ensure consistency with design decisions, standards, and best practices, utilizing experience building a cloud operating model and container strategy with cloud services including IaaS, PaaS, Saas, Docker Kubernetes, etc. Effectively collaborate in vendor engagements to expand our workforce capacity as needed Foster a culture that leverages metrics by establishing key performance indicators (KPIs) to promulgate success factors for the entire software portfolio Develop stakeholder relationships, working with teams across the business to ensure upstream and downstream processes exist to support meeting SLAs and OLAs Partner with Product Management and Application Engineering to align on Operational needs and product roadmap What youll bring 5+ years relevant experience in an IT engineering, support or administration role supporting Windows, .NET, Open Source, and/or common web applications 5+ years managerial experience Hands-on DevOps experience building out the infrastructure for and installing the tooling for an enterprise software development lifecycle as well as writing/constructing all necessary scripts, build/deploy jobs workflows Experience with Unit Testing, Code Coverage, Static Code Analysis, and Technical Debt Management Experience working with large and geographically distributed teams preferred Practical experience with ITIL required; lean and agile methodologies preferred Available on a 24x7x365 basis when needed for production impacting incidents or key customer events

Posted Date not available

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