Security Administrator - Assistant Manager

You will collaborate with your team to achieve goals that exceed expectations. By focusing on providing excellent service and developing strategic client partnerships based on understanding their needs, you will ensure mutual satisfaction. Clear and impactful communication is key, tailoring your messages to different audiences with empathy. Your problem-solving skills will be put to the test as you analyze data and develop effective solutions to ensure timely and logical decision-making. Maintaining specialist knowledge and skills is crucial for performing your job effectively. You will be responsible for developing and maintaining scorecards and metrics, as well as collecting, analyzing, and communicating data to stakeholders. Managing information flow and ensuring accurate output will be part of your daily tasks. Proactively resolving inquiries and exceptions by collaborating with functional teams and colleagues is essential in maintaining a smooth workflow. In your role, you will carry out core, complex, and custom processing activities while striving to standardize processes when possible. Resolving complex issues with a sense of urgency and ensuring quality, accuracy, and timeliness of results are paramount. Supporting process improvements and acting as a subject matter expert will be part of your responsibilities. Assigning work, overseeing deliverables, and ensuring your team meets deadlines will be crucial for success. You will interact with internal clients globally, providing comprehensive support and sharing responsibilities with your manager for accurate and timely processing. Developing and maintaining procedures, adhering to SLAs and SOPs, and complying with risk and compliance programs are key metrics to focus on. Continuous personal development is encouraged to enhance your skills and knowledge. As a Senior Associate, you are expected to be competent to expert in technical aspects and advanced beginner in professional and leadership skills. A Bachelor's degree or equivalent work experience, along with 2-4 years of related experience, is required. Your decision-making rights include professional development, resolution of complex items, and identification, resolution, reporting, or escalation of exceptions, breaches, and suspicious activities. Your time allocation will involve problem-solving (35%), core processing and reviewing (35%), training and coaching specialists (5%), professional development (5%), and generating process improvements (20%). Your role is crucial in ensuring operational efficiency, client satisfaction, and compliance with risk and regulatory requirements to drive the organization forward.,