Section Manager - Application Support & Product Training, India

As a Technical Trainer at our global climate technologies company engineered for sustainability, your role will involve the following key responsibilities: - Conduct technical training sessions for India-based OEMs, channel partners, SSI OEMs, cold chain integrators, heat pump developers, and transport sector customers. - Collaborate with Sales Managers to plan product promotions and new business opportunities (NBOs). - Identify key OEM customers and their service/R&D networks for targeted engagement. - Design and deliver customized training programs at customer-preferred locations. - Provide ongoing support for customer technical and service inquiries. - Identify high-priority customers based on business potential. - Develop and manage quarterly and annual training calendars. - Create tailored training content and deliver sessions aimed at improving field performance and reducing warranty costs. In addition, you will be responsible for: - Working closely with Sales, Marketing, and Application Engineering (AE) teams to identify application development and product promotion needs. - Developing and maintaining annual and quarterly plans for new application development. - Supporting customers in heat load calculations and system configuration for cold chain, heating, and integrated solutions. - Collaborating with customers and engineering teams to validate new applications and convert them into viable business opportunities. To excel in this role, you should possess: - Education: B.E. / M.Tech with a specialization in Thermal Engineering, combined with 6-8 years of experience in Engineering, Quality, and Service functions within reputed HVAC OEMs. - Strong technical acumen and domain knowledge. - Excellent communication and presentation skills. - Proactive learner with a continuous improvement mindset. - Effective stakeholder management and interpersonal skills. The company is committed to sustainability and reducing carbon emissions through groundbreaking innovations in HVACR technology and cold chain solutions. We value our employees and offer flexible and competitive benefits plans to meet individual/family needs, including flexible time off plans, paid parental leave, vacation, and holiday leave. Join us in revolutionizing air conditioning, heating, and refrigeration technology for a better future. At Copeland, we promote a culture of inclusion and belonging, where individuals of all backgrounds are embraced and treated fairly. Our employee resource groups play a vital role in building a strong culture and community. Copeland is an Equal Opportunity Employer.,