Posted:4 weeks ago|
Platform:
On-site
Full Time
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.
You will be responsible for developing + diversifying business in line with financial + volume targets.
You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives:
. To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
. To align your sales efforts with customer care location (CCL) managers, pricing + business development teams, including pricing decisions.. To monitor competition by gathering current marketplace information on pricing + products.. To report customer feedback to the CCL team, supporting resolutions as required.. To align with CCL colleagues when onboarding new customers.. To maintain + update the most relevant customer information in internal systems.. To regularly review customer portfolios with the CCL Managers + team.. To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel Pte Ltd
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