SDO Authorizer-BRANCH BANKING-Service

3 - 7 years

0 Lacs

Posted:5 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior Desk Officer (SDO) in our branch banking operations, your role will primarily involve providing high-quality service to walk-in customers. You will be responsible for servicing clients across segments, resolving queries, and assisting the Service Officer when required. Additionally, you will handle non-transactional servicing, perform reconciliation tasks, and actively participate in cross-selling financial products. **Key Responsibilities:** - Provide exceptional service to walk-in customers - Service clients across various segments effectively - Resolve customer queries and issues in a timely manner - Assist the Service Officer in daily operations - Perform non-transactional servicing activities - Conduct reconciliation tasks accurately - Actively engage in cross-selling financial products **Qualifications Required:** - Proven experience in branch banking operations - Strong customer service skills - Excellent communication and interpersonal abilities - Ability to work effectively in a team environment - Knowledge of financial products and services Kindly note that the Job Description did not include any additional details about the company.,

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