Scrum Master

Job Title: Scrum Master Location: Chennai Experience: 8+ years Reporting To: Head of Development. About Newage: Newage Software ( www.newage-global.com) is well-known for its freight forwarding software and digitized back-office services, which fulfil the ever-changing needs of freight forwarding and logistics industries. Our end-to-end freight forwarding SaaS-based ERP software and digitized back-office services improve operational effectiveness, avoid cost leakage, and provide actionable insights to customers. Our digitized services are based on leading technologies and automation functionality, which work well for all types of companies like small, medium, and large businesses for their sales, finance, accounting, documentation, and customer operations. Newage has been serving customers worldwide for over 18 years and has become the foremost choice in the freight forwarding and logistics industry. About Us: Newage is a high-growth software product company building scalable, innovative, and customer-first solutions. Our teams are cross-functional, agile, and obsessed with quality. We're looking for a servant-leader Scrum Master who thrives in a fast-paced product environment and can drive delivery excellence while nurturing a culture of continuous improvement. Key Responsibilities: Act as a servant leader and coach for multiple agile teams. Facilitate all Scrum ceremonies daily stand-ups, sprint planning, retrospectives, reviews, etc. Remove impediments that hinder the teams progress and escalate when necessary. Foster collaboration between Product Owners, Developers, QA, and other stakeholders. Monitor sprint progress, ensure team velocity is on track, :and deliver actionable insights through metrics (burndown, velocity, etc.). Advocate Agile best practices and continuous improvement across teams. Guide the team on self-organization and cross-functionality. Support product owners in backlog grooming and prioritization. Requirements: 8+ years of total experience, with 3+ years as a dedicated Scrum Master in software product development. Strong understanding of Agile principles, Scrum framework, and SDLC. Hands-on experience using tools like Jira, Confluence, Trello, or Azure DevOps. Proven ability to coach and mentor cross-functional teams. Excellent communication, facilitation, and conflict-resolution skills. Scrum Master certification (CSM, PSM) is preferred. Bonus: Exposure to SAFe, Kanban, or other agile methodologies.