Job
Description
Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer. In this role, you will: Part of the pod that supports ongoing change and maintenance of SuccessFactors Learning, Succession Development modules and Degreed Learning Experience platform. Collaborating with HR product owners, HR Technology Agile Lead and/or Scrum Master to deliver the People Capability (Learning Talent) product backlog. Involved in end-to-end change management including requirements gathering, impact assessments, analysis, design, configuration updates and unit testing. Writing reports and building notification templates in SuccessFactors Learning to support our business. Building trusting relationships with stakeholders; demonstrating and being respected for your knowledge across the HR System Landscape. Working with the wider team to help resolve problems and incidents of varying complexity. Maintaining accurate documentation of release changes and approvals following the standard release procedures Continuously seeking self-development opportunities, share knowledge and good practice with colleagues, and work collaboratively with others to create a productive, diverse and supportive working environment Requirements To be successful in this role, you should meet the following requirements: Working knowledge of SuccessFactors Modules. Ideally: Learning and/or Talent Management solutions and how they interact with Employee Central and Employee Profile; both on desktop and mobile. Good communication and interpersonal skills. Excellent documentation skills. Excellent planning, organizational, and time management skills. Have a strong desire for continuous learning and upskilling to build up expert knowledge of the applications we support and the processes that manage them. Technical background in IT Operations or Software Development, ideally with working knowledge of SQL and HTML. Good troubleshooting and problem solving skills. Experience of working with internal customers and/or IT vendors Experience of writing functional specs and design docs Proficient in Office 365 applications. Good understanding of SaaS solutions, JIRA, and Confluence.
