SAP Service Delivery Manager

12 - 14 years

10 - 15 Lacs

Mumbai

Posted:6 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Your Role

Total Experience : 12-14 Years

Location : Mumbai / Bangalore

  • Lead SAP Application Management engagements, ensuring delivery of Incident, Problem, Change, and Request Management.
  • Drive program planning, P&L management, risk mitigation, and operational transformation initiatives.
  • Manage client relationships, create Statements of Work, and oversee milestone tracking and financial reporting.
  • Mentor teams, enforce quality standards, and implement process improvements and automation.
  • Ensure successful execution of Agile/Scrum methodologies across multiple teams and projects.

Your Profile

experienced Service Delivery Managers

  • Strong background in

    Application Management Services (AMS)

    delivery.
  • Techno-functional expertise in SAP

    (ECC and S/4HANA).
  • Proven ability to manage

    end-to-end AMS engagements

    , including Incident, Problem, Change, and Request Management.
  • Experience in

    client-facing roles

    , P&L management, and driving operational improvements.
  • Certifications like

    ITIL, PMP

    , and familiarity with

    Agile/Scrum

    methodologies.

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