SAP SD

Responsibilities:

• SAP SD Configuration and Optimization
• Configure and customize SAP SD modules to meet business requirements, ensuring seamless order-to-cash processes
• Lead and contribute to SAP SD implementation projects, ensuring successful delivery within defined timelines and budgets
• Collaborate with sales and distribution teams to understand and address business requirements
• Provide expert guidance on SAP SD functionalities, including order processing, pricing, billing, and customer inquiries
• Troubleshoot and resolve issues related to SAP SD configurations, ensuring the stability and reliability of sales and distribution processes
• Optimize pricing strategies, discount structures, and rebate programs within SAP SD
• Customer Relationship Management (CRM)
• Utilize SAP CRM functionalities to enhance customer relationship management processes
• Integrate CRM processes with SAP SD to improve customer interactions and satisfaction
• Collaborate with cross-functional teams to align CRM strategies with overall business goals
• Documentation and Training:
• Create and maintain documentation for SAP SD configurations, processes, and best practices
• Conduct training sessions for end-users to enhance their understanding and proficiency in SAP SD