SAP Operations Expert SD/FI

Job Description

Role SAP Operations Expert SD/FI Visit our website bmwtechworks.in to know more. Follow us on LinkedIn I Instagram I Facebook I X for the exciting updates. What awaits you/ Job Profile The SAP Operations Expert is responsible for providing comprehensive support and troubleshooting for the organizations SAP landscape, with a focus on Sales and Distribution (SD), and Finance accounting (FI) modules. This role is primarily responsible for resolving low to medium-severity incidents and service requests, ensuring the smooth and efficient operation of the SAP system. What should you bring along Extensive experience (6+ years) in SAP operations, with a deep understanding of the SD, FI modules Proficient in ABAP programming, with the ability to develop custom solutions and enhancements to the SAP system Excellent analytical and problem-solving skills, with the ability to quickly identify and resolve complex issues Effective communication skills, with the ability to liaise with stakeholders at all levels of the organization Proven experience in the use of Agile methodologies and tools for process improvement Bachelors degree or higher in a relevant field (e.g., Computer Science, Information Systems, Engineering) Must have technical skill Certifications in SAP module-specific areas (e.g., SAP SD, FI) are highly desirable Proficient in the use of ITSM tools and processes, with a strong grasp of ITIL principles Good to have Technical skills Provide expert-level support and resolution for incidents and service requests related to the SD, FI modules of the SAP system. Utilize the organizations ITSM toolkit to effectively manage and track support tickets, ensuring timely and accurate resolution. Demonstrate a strong understanding of ITIL principles and best practices to deliver high-quality service to end-users. Collaborate with cross-functional teams, including SAP Basis, Application, and Development teams, to identify and resolve complex issues. Analyze system logs, performance data, and other relevant information to proactively identify and address potential problems. Contribute to the continuous improvement of SAP processes and procedures, leveraging Agile methodologies and tools. Provide training and knowledge sharing to end-users and other support personnel, enhancing overall SAP system competency. Maintain a proven track record of successful SAP support and troubleshooting, with a strong academic background in relevant disciplines. Develop and customize ABAP-based solutions to address specific business requirements and optimize SAP system performance.