The SAP Cloud Specialist will work within Technology function and works directly with the Head of Technology to support digital transformation projects for various functional groups within the company. In addition, it is also expected that the candidate proactively drives initiatives and can support multi-level application integration. This is an individual contributor position and requires a candidate who is self-driven and thrives to work in a dynamic environment.

Key Activities

% Time Spent

System Administration, Monitoring & Quarterly Release Management

Monitor system health, performance, and usage
Manage user access, roles, and authorizations
Coordinate with SAP for system maintenance and updates
Review SAP release notes and assess impact
Ensure smooth adoption of new features and compliance with clean core principles

20%

Process Optimization & Enhancements

Collaborate with business users to identify improvement opportunities
Configure standard features and workflows using in-app extensibility
Propose and implement enhancements using SAP BTP

20%

Compliance & Governance

Ensure adherence to internal IT policies, audit requirements, and data privacy regulations
Maintain documentation for system changes and configurations
Support internal and external audits

20%

Reporting & Analytics

Develop and maintain reports and dashboards using SAP Analytics Cloud or embedded analytics
Support business teams with data insights and KPIs

20%

Integration Oversight

Monitor and troubleshoot integrations with other systems (e.g., Ops 360, CRM, finance tools etc)
Coordinate with integration teams for multi-application integration

20%

Qualifications

Interaction

: GIPL functional groups, SAP Consultants, Third-party vendors (incl. developers)

Competency:

Act as the internal owner of the SAP S/4HANA Public Cloud system post go-live
Manage user access, roles, and authorizations in line with governance policies
Coordinate with SAP support and partners for incident resolution and service requests
Monitor quarterly SAP updates and manage regression testing and change impact
Support business users with training, issue resolution, and process optimization
Collaborate with cross-functional teams to identify and implement enhancements
Leverage SAP BTP for reporting, analytics, and lightweight extensions
Ensure compliance with data security, audit, and regulatory requirements
Maintain documentation of configurations, processes, and change logs
Collaborate with US and other internal team for SAP S/4HANA integration with various other applications

Education and/or Experience Required (including certifications)

3 5 years of experience in SAP S/4HANA (preferably Public Cloud)
Strong understanding of SAP best practices and clean core principles
Experience with SAP Fiori, SAP BTP, and integration tools (e.g., SAP CPI)
Familiarity with SAP Activate methodology and Fit-to-Standard workshops
Excellent problem-solving, communication, and stakeholder management skills
Ability to work independently and manage multiple priorities
SAP certification in S/4HANA Cloud (preferred)

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SAP Cloud Specialist