Salon Receptionist - For Elaine Premium Salon- Immediate Joining

Elaine Salon & Spa, a luxurious name in the beauty and wellness industry, is looking for a professional, energetic, and organized Receptionist / Front Desk Executive to be the first point of contact for our valued clients.

If you have excellent communication skills and a passion for providing outstanding customer service, we invite you to join our team in one of our
key locations: Ernakulam, Bangalore, or Dubai.

Key Responsibilities:

• Client Management: Warmly welcome clients and visitors to the salon/spa. Handle check-ins, check-outs, and payment processing accurately.
• Booking & Scheduling: Manage appointments efficiently using a scheduling system, ensuring optimal flow for therapists and minimizing client wait times. Confirm appointments and handle cancellations or rescheduling requests.
• Communication: Answer phone calls, respond to emails, and address client inquiries professionally and courteously. Communicate effectively with therapists and management regarding the daily schedule and client needs.
• Administrative Duties: Maintain the neatness and organization of the reception area. Perform basic computer tasks, including data entry and maintaining client records.
• Product Knowledge: Possess a basic understanding of our services and retail products to provide clients with accurate information and recommendations.
• Problem Solving: Handle client feedback and minor issues with tact and professionalism, escalating complex problems to the manager when necessary.

Requirements:

• Experience : Minimum of 1 year of experience in a front desk, administrative, or hospitality role is required. Experience in a salon, spa, or hotel is a plus.
• Communication Skills : Must have excellent verbal and written communication skills.
• Language Proficiency : Proficiency in English and Hindi is mandatory.
• Technical Skills : Basic computer knowledge is essential, including familiarity with scheduling software, email, and MS Office.
• Professionalism : A professional appearance, positive attitude, and customer-focused approach are critical.

Compensation & Benefits:

• Competitive Annual Salary ranging from ₹2,00,000 to ₹3,00,000.
• Performance-based Incentives.
• Accommodation provided by the company.
• Opportunity to work in a luxury environment with a supportive team.

How to Apply:

Interested candidates are invited to submit their updated Curriculum Vitae (CV) along with a cover letter detailing their relevant experience.

• Email Your CV to : elainesalonnspa@gmail.com
• Contact : +91 99164 49753

We look forward to welcoming you to the Elaine Salon & Spa team!

Job Type: Full-time

Pay: ₹200,000.00 - ₹300,000.00 per year

Work Location: In person