2 - 6 years

4 - 9 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Requirements

  • Proven work experience in a similar role, preferably in a premium salon.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Exceptional customer service skills to handle client concerns gracefully.

Responsibilities

  • Providing thorough consultations to clients to understand their needs and preferences, and explaining services, prepaids, treatments, and products in a clear and knowledgeable manner.
  • Staff management: Handling conflicts and fostering a positive team environment, taking care of staff's well-being and professional development, conducting performance evaluations and providing feedback etc.
  • Ensuring the salon runs smoothly and efficiently.
  • Ordering supplies and maintaining equipment.
  • Implementing strategies to attract new clients and retain existing ones.
  • Ensuring high levels of customer satisfaction by addressing complaints and providing excellent service.

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