Responsibilities Lead and inspire the salon team to deliver outstanding hair services and client experiences. Oversee staff training, mentoring, and performance evaluations to maintain high standards. Provide thorough consultations to clients, understanding their needs and recommending suitable styles, treatments, and products Share all relevant information with clients regarding procedures, aftercare, and expected results to ensure transparency and satisfaction. Supervise staff to ensure strict adherence to salon Standard Operating Procedures (SOPs) and maintain consistency in service quality. Requirements Minimum 3 years of experience in a senior stylist or leadership role within a salon. Proven expertise in cutting, coloring, styling, and hair treatments. Strong leadership and team-building abilities. Excellent communication and customer service skills. Creative mindset with a keen eye for detail and trends.
Requirements Proven work experience in a similar role, preferably in a premium salon. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to multitask and manage time effectively. Exceptional customer service skills to handle client concerns gracefully. Responsibilities Providing thorough consultations to clients to understand their needs and preferences, and explaining services, prepaids, treatments, and products in a clear and knowledgeable manner. Staff management: Handling conflicts and fostering a positive team environment, taking care of staff's well-being and professional development, conducting performance evaluations and providing feedback etc. Ensuring the salon runs smoothly and efficiently. Ordering supplies and maintaining equipment. Implementing strategies to attract new clients and retain existing ones. Ensuring high levels of customer satisfaction by addressing complaints and providing excellent service.