Salesforce Vlocity Development Engineer

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. We work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms both on Broadband and Video products. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work.

COMCAST India Summary:

Comcast India Engineering Center Chennai One SEZ, Phase 2 (5th floor) North Block, Phase 2, Module 7&8, Pallavaram - Thoraipakkam 200 Feet Road, Thoraipakkam, Chennai-600 097.

Visit us at: www.comcastcareers.com/india

Experience: 8 years to 12 Years

Job Location: Chennai Tamil Nadu

The Salesforce Architect will be responsible for aligning Salesforce platform solutions and technologies with both prospect business goals and technical requirements. Responsibilities include technical and business requirements gathering, the effective positioning of overall Salesforce solution to meet those requirements, and branded product demonstrations of offerings addressing identified requirements. The successful candidate will have a strong understanding Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud and Communication Cloud

Who you Are

You are a motivated Salesforce Technical Architect who is passionate about cloud and application architecture in Salesforce applications. You excel at executing the hands-on implementation of proposed solutions and provide technical guidance to teams during the solutions' development and deployment phases. You are a go-getter and love learning new technologies and thrive in a fast-paced environment where you can collaborate with architects and other cloud engineers to deliver infrastructure solutions and designs.

What youll do

1. Assists various stakeholders, teams with understanding capabilities of the Salesforce platform Offerings and guide team members on technical implementation aspects.

2. Own definition of the end-to-end solution architecture to accommodate defined business requirements. This includes defining and leading a delivery framework that ensures quality and success

3. Manage salesforce environments and and ensure code and data continuity across environments.

4. Mentor technical team members in requirement analysis, fit/gap assessment, design standards, and best practices.

5. Communicate and document technical solutions and design tradeoffs effectively to Business stakeholders

6. Engages with Enterprise Architects regarding technical architecture and details of Salesforce and integration/migration

7. Work cross-functionally to maintain and improve upon Salesforce integrations & data integrity with different teams and systems to support overall business processes.

8. Help establish a culture of enablement, working with other leaders in Practice, to constantly upskill the baseline knowledge of Salesforce capabilities

9. You enjoy the definition, further development & continuous optimization of the deployment processes as well as the definition of the CI/CD pipeline for the Scrum teams

What you’ll Bring

1. Several years of experience as Salesforce Solution and Technical Architect with Multiple CRM Implementations, Vlocity/Omni Studio Knowledge is great added advantage

2. Strong experience with Salesforce products offerings like Lightning Console, Lightning flws Live Agent, Social Studio, Omni Studio,Digital Engagement, Omni-Channel, Einstein Bots, Knowledge Base, Experience Cloud, Console Productivity Enhancements

3. Extensive Knowledge in Apex, Flows, Lightning Web Components, Lightning Design System, JavaScript frameworks, HTML, Data Migration, Single sign-on

4. Lead troubleshooting of any production issues related to applications including but not limited to Salesforce, micro-services, and infrastructure/DevOps

5. Recommends systems solutions by comparing advantages and disadvantages of custom development and purchase alternatives

6. Enforcing sound development practices and ensuring the quality delivery of enterprise solutions

7. Strong understanding of Salesforce architecture, environment management, release management, source control, deployment methodologies

8. Understanding of DevOps principles and delivery pipelines, using tools such as Copado, and own CI/CD process using SFDX.

9. Experience with end-to-end implementations, integrations, and enhancement projects and delivering overall solution architectures for CRM applications

10. Experience working in large Salesforce implementations, particularly with multi-million customer records, will be essential

11. You'll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground

12. You'll have excellent communication skills, equally comfortable with crafting