Salesforce TPM & Consumer Goods Cloud Specialist

Role: Salesforce TPM & Consumer Goods Cloud Specialist

Duration: Contract

Location: Remote

Role Overview:

GE Appliances is seeking an experienced Salesforce Professional with strong expertise in Trade Promotion Management (TPM) and Consumer Goods Cloud (CGC). The candidate will design, implement, and support TPM processes, ensuring seamless integration with Sales, Service, and Marketing Clouds. This role requires both functional and technical proficiency with strong collaboration skills across business and IT teams.

Key Responsibilities

1. TPM & Consumer Goods Cloud Implementation

• Design, configure, and manage TPM components including Promotions, Trade Planning, CBP, and KPIs.
• Implement CG Cloud features such as Account Hierarchies, Planning, and Product Assortment.
• Maintain and enhance TPM configurations (Templates, KPI rules, settings, Processing Services).
• Troubleshoot TPM issues across Promotions, Products, KPIs, and Assortments.

2. Salesforce Platform Management

• Configure/customize objects, page layouts, flows, validation rules, approvals, and Lightning components.
• Manage Apex batch jobs, scheduled flows, and LWC components (CG/GEA/CGCloud prefixed).
• Support data refresh, migration, and environment alignment across Sandbox, UAT, and PROD.

3. Cross-Cloud Collaboration

• Integrate TPM data with Sales, Service, and Marketing Clouds for unified customer visibility.
• Support Sales Operations with trade spend tracking, account planning, and campaign insights.

4. Stakeholder & Change Management

• Work with business teams to translate trade/promotion strategies into Salesforce solutions.
• Coordinate with CAB and release teams to validate change requests and releases.
• Create and maintain SOPs, data models, and TPM configuration documentation.

5. Continuous Improvement

• Identify optimization opportunities in promotion planning, fund utilization, and reporting.
• Ensure KPI accuracy and monitor Consumer Goods Cloud Processing Services.
• Maintain compliance with Salesforce releases and CG Cloud best practices.

Process Knowledge:

• Strong understanding of the full trade promotion lifecycle (planning execution settlement).
• Experience in CPG/Retail industry processes preferred.
• Knowledge of Salesforce deployments, Change Sets, and Release Management.

Soft Skills

• Strong analytical and problem-solving skills.
• Excellent communication and cross-functional collaboration abilities.
• Proactive, self-motivated, and efficient in troubleshooting.

Technical & Functional Expertise:

• 4-8 years Salesforce experience, including 2+ years in CG Cloud or TPM.
• Deep knowledge of TPM components: Promotions, Tactics, CBP, Claims, KPIs, Hierarchies.
• Hands-on experience with Salesforce Flows, Apex, SOQL, LWC.
• Good understanding of Sales, Service, and Marketing Cloud integrations.

Preferred Certifications:

• Salesforce Consumer Goods Cloud Accredited Professional
• Salesforce Administrator / Advanced Administrator
• Platform App Builder / Platform Developer
• Sales Cloud Consultant or Service Cloud Consultant

Thanks & Regards:

Abhinav Krishna Srivastava

Technical Resource Specialist

FCS Software Solutions Ltd.

Email: asrivastava@fcsltd.com |www.fcsltd.com