Salesforce Technical Architect

Roles & Responsibilities:

We are seeking a highly skilled Salesforce Technical Architect to lead the design, development, and delivery of enterprise-grade Salesforce implementations and integrations. This role requires an experienced professional who can partner with project managers, developers, and client stakeholders to architect scalable and sustainable technical solutions. The ideal candidate will be a trusted advisor to clients, capable of translating business needs into actionable technical strategies, and driving innovation while ensuring adherence to best practices. This is a leadership role that requires strategic thinking, technical expertise, and the ability to influence stakeholders. The Technical Architect will be responsible for overseeing technical teams, guiding design decisions, and ensuring that solutions align with both immediate requirements and long-term business goals.

Core Responsibilities:

• Serve as the technical expert and advisor for Salesforce implementations, providing strategic guidance to clients and internal teams.
• Design and deliver scalable and secure Salesforce architectures for complex, enterprise-level requirements.
• Lead technical discussions with clients to understand their business challenges and translate them into comprehensive technical solutions.
• Recommend the best technical solutions for given requirements, clearly articulating trade-offs and considerations for scalability, performance, and maintainability.
• Develop robust integration frameworks to connect Salesforce with other enterprise systems, ensuring seamless data flow and operational efficiency.
• Create governance models, enforce development operations best practices, and ensure compliance with security standards.
• Build proofs-of-concept (POCs) and prototypes to validate technical feasibility and provide guidance to development teams.
• Monitor and mitigate technical risks, ensuring the delivery of high-quality solutions within defined timelines.

Key Skills and Expertise:

• Strong strategic thinking and problem-solving skills with the ability to see the big picture.
• Expert-level knowledge of Salesforce architecture and development, including Sales Cloud, Service Cloud, Marketing Cloud, and other Salesforce platforms.
• Proficiency in integrating Salesforce with third-party technologies such as ERP systems (e.g., SAP), marketing platforms (e.g., Pardot), and analytics tools (e.g., Einstein Analytics).
• Advanced knowledge of data architecture, APIs, middleware, and integration patterns.
• Hands-on experience with Salesforce development tools, such as Apex, Visualforce, Lightning Web Components, and the Salesforce CLI.
• Strong leadership and collaboration skills, with experience managing diverse teams across geographies and cultures.
• Excellent listening, communication, and presentation skills, with the ability to engage both technical and non-technical stakeholders.
• Proficiency in DevOps practices, including CI/CD pipelines, version control, and automated testing frameworks.
• Familiarity with Agile/Scrum methodologies and tools.

What You'll Do:

• Collaborate with clients to understand their business requirements and technical needs through discovery sessions and workshops.
• Develop and manage comprehensive technical roadmaps to optimize revenue generation processes, ensuring alignment with business objectives.
• Architect and oversee the development of processes, automations, and dashboards in Salesforce and connected systems, ensuring scalability and flexibility.
• Guide project planning, documentation, testing, and deployment activities, ensuring seamless delivery of solutions.
• Conduct code reviews and provide mentorship to development teams, fostering a culture of continuous learning and improvement.
• Proactively identify opportunities for innovation and optimization, driving value for clients through enhanced Salesforce capabilities.
• Ensure alignment with industry standards, Salesforce best practices, and emerging trends in CRM technology.