11 - 15 years
20 - 30 Lacs
Posted:4 months ago|
Platform:
Hybrid
Full Time
A Field Service Lightning (FSL) Solution Architect is responsible for designing and implementing scalable Salesforce solutions for field service operations. This role requires deep expertise in Salesforce Field Service Lightning, Service Cloud, and technical architecture. Here are some key responsibilities
1. Requirement Gathering: Collaborating with stakeholders to understand business needs and translating them into technical specifications.
2. Solution Design: Designing and configuring Salesforce Field Service Lightning solutions to meet specific business requirements.
3. Implementation: Leading the implementation and deployment of Field Service Lightning solutions.
4. User Training: Providing training and support to end-users to ensure they can effectively use the system.
5. System Optimization: Continuously optimizing Salesforce processes to enhance efficiency and effectiveness.
6. Technical Support: Troubleshooting and resolving any issues related to Salesforce Field Service Lightning.
7. Documentation: Documenting processes, creating user guides, and maintaining detailed records of services performed.
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