9 Salesforce Service Jobs

Job Description: As an Associate in our Managed Services team at PwC, you will have the opportunity to collaborate with various teams in assisting clients to implement and operate new capabilities, achieve operational efficiencies, and leverage technology. You will be part of the Application Evolution Services team, where you can contribute to optimizing enterprise applications, driving transformation, and fostering innovation to enhance business performance. Our focus is on helping clients capitalize on technology advancements, implement new capabilities, and improve operational efficiencies by managing and maintaining their application ecosystems. Additionally, you will play a key role in maximizing the value of clients" Salesforce investment by overseeing support and continuous transformation in areas such as sales, service, marketing, and customer relationship management. To excel in a rapidly changing world, each member of our team at PwC is expected to be a purpose-led and values-driven leader. We adhere to the PwC Professional global leadership development framework, which sets unified expectations across different lines of service, geographies, and career paths. This framework ensures transparency regarding the skills required for individual success and career progression. In this role, your responsibilities as an Associate will involve collaborating with a team of problem solvers to address complex business challenges from strategy to execution. You will leverage your PwC Professional skills to effectively collaborate with others, identify opportunities for improvement, handle data responsibly, adhere to risk management procedures, stay updated on industry developments, communicate clearly and confidently, uphold ethical standards, and work in a client-focused, collaborative team environment. Additionally, you will be expected to engage in cross-competency work, contribute to Center of Excellence activities, and demonstrate strong teamwork skills. Minimum qualifications for this role include a Bachelor's degree in fields such as BE/B Tech/ME/M Tech/B.SC/B.Com/BBA, along with 2 to 5 years of experience in Salesforce. Salesforce platform developer certification is a must-have, and proficiency in Salesforce Vlocity is essential. You should have hands-on experience with Vlocity platform capabilities, including Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Flex cards, and Vlocity Data Model. Ideally, you should have completed at least two full implementation cycles on a Salesforce Industries (Vlocity) project, showcasing expertise in tools like Flex Cards Framework, Omni Scripts, Data Raptor (ETL), Calculation Procedures, and Integration Procedures. Your experience should encompass working within the Salesforce Sales, Service, and Vlocity ecosystem, utilizing APEX, Process builders, flows, Lightning Web components, and other Salesforce platform features. You are expected to demonstrate expert knowledge of Salesforce platform functionalities such as Apex, VisualForce, Lightning, object configuration, Classes, Controllers, Triggers, Data Loader, AppExchange, Web Services, Components, Custom Objects, Workflows & Approvals, Dashboards, Reports, and Analytic Snapshots. Preferred skills for this role include certification as a Salesforce Certified Omnistudio Developer or Consultant, familiarity with Enterprise Product Catalog (EPC), Configure Price Quote (CPQ), Contract Lifecycle Management (CLM), and Order Management (OM). You should be well-versed in all Salesforce.com/Vlocity product offerings and solutions, providing guidance to the Development team on leveraging Salesforce/Vlocity products effectively. Knowledge and experience in Core Vlocity platform components (CMT, INS, PubSec), OmniScript, DataRaptor, and Actions are advantageous. Experience with version control and continuous integration tools like Jenkins, ANT, git, as well as proficiency in JIRA and Confluence, are also beneficial for this role.,

As a Salesforce Developer at our company, you will be responsible for developing and maintaining Salesforce solutions for our clients. With at least 2 years of experience in Salesforce and a total of 3+ years in the IT industry, you will play a key role in customizing Salesforce applications to meet the specific needs of our customers. Your expertise in Force.com developer toolkit, Apex, VisualForce, Lightning Component Framework, and Force.com Migration Tool will be essential in delivering high-quality solutions. You should have hands-on experience in Salesforce Service and Community Cloud, including Service, Community, Workflow, and Salesforce Experience Cloud. Your familiarity with Services Oriented Design Principles (SOA) and Web Services will enable you to integrate Salesforce applications with other systems seamlessly. Additionally, your prior experience with data migration and ETL/integration tools will be advantageous. Having current Salesforce certifications such as App Builder, Platform Developer I, or Platform Developer II is preferred. You will be involved in implementing and maintaining Salesforce customizations like custom forms, fields, objects, layouts, workflows, process builder, and validation rules. Following best practices and design patterns on the Salesforce.com platform is crucial for the success of our projects. Your responsibilities will also include creating and executing test plans, gathering requirements, developing custom solutions, and documenting technical specifications. You should stay updated on Salesforce product releases and acquisitions to leverage the latest features and capabilities in your projects. Desired skills for this role include experience in Form development and integration with Salesforce Service Cloud, as well as knowledge of integrating DocuSign and Conga with Salesforce Service Cloud. Your ability to collaborate with cross-functional teams and communicate effectively will be key to delivering successful Salesforce implementations. If you are passionate about Salesforce development and have a strong background in IT, we encourage you to apply for this position. You can reach out to our Human Resources team at careers@tcgdigital.com for any further information or queries related to this role.,

The Data Technical Consultant is an expert in technical and functional aspects of customer and partner engagements, leading to successful data management project delivery. As a Data Architect, you play a critical role in setting customers up for success by shaping and executing projects in the Salesforce data space. Your expertise in data management solutions ensures project success. With over 6 years of experience in complex data projects, including migrations, integrations, data architecture, and governance, you have the ability to translate high-level requirements into solutions without detailed specifications. Your proficiency with ETL tools such as SSIS, Boomi, or Informatica Power Centre, along with skills in Data Quality, Data Security, and Data Governance, sets you apart as a technology leader. You are adept at PL/SQL query writing, have a strong relational database background, and possess basic understanding of DBamp. Experience with tools like SF Data Loader, SOQL, and BI tools such as Tableau and Qlik is valuable. Knowledge in master data management, Salesforce.com, enterprise analytics, big data platforms, and CRM is preferred. Responsibilities include eliciting data requirements, data modeling, providing data governance leadership, conducting data audits and analysis, developing ETL processes, and driving technology architecture solutions. You will lead projects, mentor team members, and collaborate with cross-functional teams to deliver features. At the team level, you support career development, mentor team members, guide new hires, and motivate the team. You collaborate with clients, resolve technical dependencies, and drive common vision and capabilities across teams. Your role involves delivering Salesforce.com projects, participating in guilds, and ensuring alignment with company objectives. Other requirements include maintaining positive client relationships, adapting to challenging environments and timelines, willingness to learn new technologies, and strong communication and presentation skills. The ability to manage multiple projects, assess technical impacts, and provide constructive feedback is essential. Certification requirements include Salesforce Certified Administrator (201) and Salesforce Certified Sales Cloud Consultant or Service Cloud Consultant certifications.,

As a Salesforce Technical Architect, you will be responsible for designing scalable Salesforce solutions that align with business requirements. You will define architecture, integration, and data strategies, leading end-to-end Salesforce implementations and solution design. Collaborating with stakeholders, developers, and administrators, you will ensure the implementation of best practices. Additionally, you will provide technical guidance and governance across projects. To excel in this role, you must possess strong expertise in Salesforce Sales, Service, and Experience Cloud. Hands-on experience with Apex, Lightning Web Components (LWC), Flows, and integrations using REST/SOAP APIs and Middleware is essential. Furthermore, knowledge of data modeling, security, and performance optimization is required. Experience with DevOps tools such as Copado and Git is preferred. The ideal candidate for this position will have at least 8 years of experience in Salesforce development and architecture. Salesforce Architect certifications would be advantageous. This is a full-time position located in Bangalore, Hyderabad, or Chennai (Hybrid), operating in the IST time zone.,

Genpact is a global professional services and solutions firm committed to delivering impactful outcomes that drive the future. With a workforce of over 125,000 professionals spread across 30+ countries, we are fueled by our natural inquisitiveness, entrepreneurial spirit, and dedication to creating enduring value for our clients. Our purpose, which centers on the relentless pursuit of a world that functions better for individuals, drives us to serve and transform leading enterprises, including Fortune Global 500 companies, by leveraging our extensive business and industry expertise, digital operations services, and proficiency in data, technology, and AI. We are currently seeking applications for the position of Assistant Vice President - Salesforce COE & Advisory. As the technical steward of Salesforce-related assets such as accelerators, frameworks, utilities, implementation methodology, best practices, demos, and POCs, you will play a pivotal role in supporting our Salesforce Sales Team and driving customer success. Your responsibilities will include providing technical assistance in sales calls and solution presentations, collaborating with the Salesforce Sales Team to comprehend customer requirements, developing and maintaining reusable assets and frameworks, contributing to RFI and RFP responses, engaging in discovery and scoping sessions with clients, anticipating customer needs, offering solution alternatives, creating customer demonstrations and prototypes, supporting proof of concept engagements, aiding in estimations, proposals, and SOW creation, and staying updated on Salesforce ecosystem capabilities through certifications and exploration. The qualifications we are looking for in a candidate include extensive experience in Practice growth support and GTM roles, hands-on implementation experience in Salesforce Sales and Service clouds, proficiency in utilizing Data Cloud and Einstein platform, functional understanding of Salesforce CPQ and Commerce Marketing clouds, expertise in developing solutions and demos using Salesforce applications, architecture and integrations knowledge, ability to drive revenue growth, exceptional communication skills, cross-functional collaboration experience, and Salesforce certifications. Preferred qualifications include knowledge and certifications in Salesforce industry clouds, experience with competing products and solutions, exposure to working with Salesforce Account Executives and Alliances team, among others. If you are a motivated individual with a passion for driving technology solutions and growth, and possess the requisite skills and qualifications, we encourage you to apply for this exciting opportunity as our Assistant Vice President - Salesforce COE & Advisory.,

You are looking for a Functional Specialist-Enterprise Apps, specifically as a Salesforce Business Analyst. The ideal candidate should have an MBA with a minimum of 8 years of work experience, out of which 6+ years should be in the Salesforce ecosystem. Your responsibilities will include expertise in Salesforce Product Technologies, translating business needs into solution designs, supporting design creation, developing test plans, and driving testing during QA and UAT. Moreover, you should have experience in designing quick starts, POCs, and accelerators, with a preference for experience in CPQ, Healthcare, or Financial Services industries. Excellent communication, organization skills, and deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, AppExchange Knowledge, and several AppExchange packages are essential for this role. You will be responsible for Salesforce configuration, flows, process builders, data migration, AppExchange products, and working on estimations and pre-sales activities. Agile project delivery experience and certifications such as Salesforce Admin, Salesforce Business Analyst, Salesforce Sales, Service, CPQ Consultant are preferred for this position.,

Job Description: As an Associate in our Managed Services team, you will have the opportunity to collaborate with various teams to assist clients in implementing and operating new capabilities, achieving operational efficiencies, and leveraging technology effectively. Additionally, as part of our Application Evolution Services team, you will play a key role in helping organizations optimize their enterprise applications, driving transformation and innovation to enhance business performance. Your responsibilities will include capitalizing on technology improvements, implementing new capabilities, and ensuring operational efficiencies by managing and maintaining application ecosystems. Moreover, you will be instrumental in maximizing the value of clients" Salesforce investments through managing support and continuous transformation in areas such as sales, service, marketing, and customer relationship management. To excel and thrive in a dynamic environment, each member of our team at PwC is expected to embody purpose-led and values-driven leadership at every level. The PwC Professional framework offers a global leadership development structure that sets clear expectations across our various lines of service, geographies, and career paths. It provides transparency on the essential skills required for individual success and career progression, both presently and in the future. Job Summary: In the role of an Associate, you will be part of a team of problem solvers, working collaboratively to address complex business challenges from strategy to execution. Your responsibilities at this management level will encompass collaborating effectively with colleagues, identifying and proposing improvements when issues or opportunities arise, handling and analyzing data responsibly, adhering to risk management and compliance protocols, staying informed about developments in your area of specialization, communicating confidently and concisely, upholding the firm's code of ethics and business conduct, engaging in client interactions within a team environment, managing deliverables independently, fostering cross-team collaboration, being a proactive team player, undertaking cross-competency work, and contributing to Center of Excellence activities. Minimum Qualifications: - Bachelor's degree in BE/B Tech/ME/M Tech/B.SC/B.Com/BBA - 2 to 5 years of experience in Salesforce - Salesforce platform developer certification is mandatory Job Description: As a Salesforce Vlocity Associate, you will be expected to possess the following skills and experience: - Proficiency in Vlocity Industry Solution - Salesforce platform developer certification (mandatory) - Hands-on experience with Vlocity platform capabilities such as Data Raptors, Integration Procedures, Calculation Matrices and Procedures, Omni Scripts, Flex cards, and Vlocity Data Model - Demonstrated experience in at least two full implementation cycles of Salesforce Industries (Vlocity) projects using tools like Flex Cards Framework, Omni Scripts, Data Raptor (ETL), Calculation Procedures, and Integration Procedure - Expertise in Salesforce Sales, Service, and Vlocity ecosystem - Hands-on experience in Salesforce platform utilizing APEX, Process builders, flows, and Lightning Web components - In-depth knowledge of Salesforce platform features including Apex, VisualForce, Lightning, object configuration, Classes, Controllers, Triggers, Data Loader, AppExchange, Web Services, Components, Custom Objects, Workflows & Approvals, Dashboards, Reports, and Analytic Snapshots Preferred Skills: - Salesforce Certified Omnistudio Developer (nice to have) - Salesforce Certified Omnistudio Consultant (nice to have) - Proficiency in Enterprise Product Catalog (EPC), Configure Price Quote (CPQ), Contract Lifecycle Management (CLM), and Order Management (OM) - Subject matter expertise in Salesforce.com/Vlocity product offerings and solutions, providing guidance to the Development team on optimal utilization of OOB Salesforce/Vlocity products - Knowledge and experience in Core Vlocity platform (CMT, INS, PubSec), OmniScript, DataRaptor, Actions, with Salesforce and Vlocity Certification being preferred - Experience with version control/continuous integration tools like Jenkins, ANT, git, and proficiency in JIRA & Confluence tools,

We are looking for a Senior Salesforce Service Cloud Developer with strong hands-on experience in Salesforce Service Cloud, Lightning Components (LWC), Apex development, and API integrations. The ideal candidate will work closely with stakeholders to understand business requirements and translate them into scalable Salesforce solutions, while adhering to best practices and Salesforce architectural guidelines. Key Responsibilities : - Analyze business and technical requirements to design, build, and implement high-quality Salesforce solutions. - Develop and maintain components using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs (REST/SOAP). - Configure Salesforce features including Record Types, Page Layouts, Profiles, Roles, Sharing Rules, Permission Sets, and OWD settings. - Work independently on assigned user stories and deliver within agile sprint timelines. - Collaborate with business analysts, QA engineers, and stakeholders to ensure optimal functionality and user experience. - Participate in code reviews and ensure adherence to Salesforce best practices and platform limits. - Support and enhance Salesforce DevOps processes, including CI/CD pipelines and sandbox management. - Assist with user acceptance testing, deployment, and production support as required. Required Skills & Qualifications : - 6-8 years of hands-on experience in Salesforce Service Cloud development and configuration. - Proficient in Apex, Lightning Web Components (LWC), SOQL/SOSL, and Visualforce. - Strong experience integrating Salesforce with external systems using REST/SOAP APIs. - Solid understanding of Salesforce security model, including profiles, roles, sharing rules, and permission sets. - Familiarity with Salesforce DevOps tools and practices (e.g., Gearset, Copado, Jenkins). - Experience working in Agile/Scrum environments. - Excellent problem-solving and communication skills. - Ability to work independently and collaborate effectively with cross-functional teams.

Looking for a skilled Salesforce Developer with 4-7 yrs of experience in Apex, LWC, Aura components, and integrations. Strong knowledge of Apex, LWC, Aura, and Flows.Exp. of Salesforce architecture and API landscape. web services (REST, SOAP,)